I suspect that it has to do with the file type chosen when the file was originally linked. In 7.5, there were buttons for Picture, Video, Sound, and Document. In 8.0, the same process is there, it’s just a drop down menu. Unfortunately, once chosen I see no way of re-displaying what you selected except an Access query.
I was able to create the unsupported file type error in 8.0 when adding a media item to an individual (wouldn’t even let me add it) if I selected ‘Picture’ as the file type and then tried to link to a doc or docx file. Perhaps your files were added as ‘pictures’ and 7.5 didn’t care about the discrepancy, but 8.0 does. That would also explain current behaviour. Some of the existing links may very well have been added as Documents originally and they work just fine, and presumably when you relink the problem media, you also select the proper file type. Paul Gray From: gcr...@juno.com [mailto:gcr...@juno.com] Sent: January-28-14 8:55 AM To: legacyusergroup@LegacyUsers.com Subject: Re: [LegacyUG] Unsupported File Format I've isolated 517 WORD files in my media location that are attached to individuals. Almost all are of information obtained from public records (obits, wedding notices, anniversaries, birthdays, etc) found on the Internet in old newspapers or the like, copied and pasted (along with the source) and saved as a WORD document, some way back when I was using WORD 2003 (.doc extensions) or WORD 2007 (.docx extensions) I use now. These all open from Windows Explorer using WORD. On an individuals record in Legacy 8 they are indicated in the "Media Gallery" icon as either .doc or .docx extensions and only show the caption applied (Wedding announcement, birthday, obituary). When trying to open (edit) it is when the *unsupported file format* message appears. When I take the option *reload original* the same message comes up. However, if I re-add the item using the *add media* option it is added (linked) and can be opened via WORD. On the other hand, some individuals with WORD documents attached open just fine. It seems to be a random situation. Some work, some don't. It's just muddling through all 517 or these WORD files checking back to the individual in Legacy to see which ones aren't linked correctly...... gc Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
