Thank you, Sherry!
________________________________ From: Sherry/Support <she...@legacyfamilytree.com> To: legacyusergroup@LegacyUsers.com Sent: Friday, July 25, 2014 4:18 PM Subject: Re: [LegacyUG] Recovering after crash Customer numbers are version specific. Contact sa...@legacyfamilytree.com or supp...@legacyfamilytree.com to confirm your customer number and which version you have last purchased. There's no need to install v7.5 before installing v8. Just install the most recent build from our website. www.LegacyFamilyTree.com/DownloadLegacy.asp. After installing Legacy, go to File > Restore to restore the data files. The media files need to be unzipped using the default program in Windows. Sincerely, Sherry Technical Support Legacy Family Tree On Fri, Jul 25, 2014 at 2:00 PM, Paula Ryburn <paula.ryb...@sbcglobal.net> wrote: Hello all - I am in the process of recovering from a hard drive crash. >Please feel free to point me to a page with all the answers to my questions, >of course, but here are my questions... > > >I have my v8 database & media file backups on external drive. >Is my v8 customer ID the same as my v7.5 customer ID? (for Deluxe) > > >Due to being an excellent pack rat (?), I have my old computer & will be >copying over most of my apps circa early 2012. >Should I copy Legacy v7.x from the old PC to the new one (including database), >upgrade to v8, and restore from latest backup? >Or should I just download v8, and restore from latest backup? >I like the simplicity of the latter, but am I over-looking something? >For example, I seem to remember that the v8 conversion left all my photo files >in the C:/Legacy/Pictures folder, rather than moving them over to My >Documents. Is that an issue at all? > > >Thanks in advance, >--Paula in Texas > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
