Lynn, I agree with your comments and those of others. I have used Legacy for a number of years with its wide range of capabilities. I have had very few problems. When I have had an issue, the technical personnel have responded promptly and have stayed on top of it until it was solved. My issue with the software is not what it won't do but learning about what all it will. It is almost impossible for software designers to distribute a product that will handle the myriad of requirements that thousands of users come up with.
Dean Adams On Thu, Sep 10, 2015 at 11:19 PM, Lynn Dosch <lynndo...@gmail.com> wrote: > Thanks, Jack,for this post. I nearly responded to a particularly vitriolic > complaint the other day, but was too angry to write civilly, so I thank you > for you calm and positive response. > > I have no problem with people pointing out glitches and suggesting needed > fixes, but would wish that they be described carefully and without arrogant > statements about being superior programmers. My experience with this group > so far is that true code problems are duly noted for patches or next > version. I see no reason to think that Legacy's programmers are not > competent professionals. > > As Jack said, learning to use the software well is my aim in reading this > group. The software does what I need it to do and in an easy to use format > with lots of learning and tech support. I can forgive the minor glitches > that are inherent in using complex software. And I find fast and effective > help using this forum. > > Let's assume everyone is doing their best work given the time and > resources they have to work with. Let's accept that Legacy users run the > gamut from newbies to experienced database users and genealogists and help > us each move forward in our skills. > > Lynn Dosch > > On Thu, Sep 10, 2015 at 2:57 PM, Jack Earnshaw <j...@jearnshaw.me.uk> > wrote: > >> Why do a limited number of people have to talk about “lots of faults” in >> Legacy. I have used Legacy since V3 and there have been a few occasions >> when faults have been a real issue (that mess up my data). But such >> problems have always been cleared up very quickly. Of course there are >> outstanding faults, but are they serious? If they affect the storage of >> your data then the answer would be yes – but nobody has reported such an >> issue recently. >> >> >> >> Are there issues with the output of data to reports or web sites? Yes >> there are. But, do they stop you using the system? I presume the answer is >> no, else the moaners would have gone elsewhere. >> >> >> >> OK, I still have a few minor issues with the software, such as the >> support of same sex marriage and some restrictions on web page creation. >> But overall I am still delighted with the system. The ease of use was what >> first attracted me and it still retains that virtue. >> >> >> >> To those who decry the system after the first mention on here of a >> potential problem, later found to be a user problem – please wait until >> there is a real issue found. >> >> >> >> >> >> Jack Earnshaw >> >> >> >> >> >> >> Legacy User Group guidelines: >> http://www.LegacyFamilyTree.com/Etiquette.asp >> Archived messages after Nov. 21 2009: >> http://www.mail-archive.com/legacyusergroup@legacyusers.com/ >> Archived messages from old mail server - before Nov. 21 2009: >> http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ >> Online technical support: http://support.legacyfamilytree.com >> Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and >> on our blog (http://news.LegacyFamilyTree.com). >> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > > > -- > Lynn Dosch > 608-515-3558 > > 3079 Yarmouth Greenway Drive > Fitchburg, WI 53711 > > > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/legacyusergroup@legacyusers.com/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ > Online technical support: http://support.legacyfamilytree.com > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and > on our blog (http://news.LegacyFamilyTree.com). > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp -- Dean Adams Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://support.legacyfamilytree.com Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
