I have WIndows 7 on my computer
Diane

On Wed, May 25, 2016 at 10:14 AM, Diana Yoshioka via LegacyUserGroup <
legacyusergroup@legacyusers.com> wrote:

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> ---------- Forwarded message ----------
> From: Diana Yoshioka <dianaho...@yahoo.com>
> To: "legacyusergroup@legacyusers.com" <legacyusergroup@legacyusers.com>
> Cc:
> Date: Tue, 24 May 2016 15:12:31 -0700
> Subject: Re: [LegacyUG] Legacy running slowly
> It is a common issue with windows 10 I was told after buying my new
> computer. Diana
>
>
> Sent from Yahoo Mail for iPad <https://yho.com/footer0>
>
> On May 24, 2016, 10:01:06 AM, Dan Kuntz via LegacyUserGroup wrote:
> The original message to the list is in the attachment.
>
> This action is required because of the DMARC Reject/Quarantine Policy
> imposed by some email providers. Users who want to send messages
> without conversion to attachments should use a different email address
> for their subscription.
>
> Known providers for free email accounts whose emails do not require
> this conversion include gmail.com and hotmail.com. Many other email
> providers will also work but you will have to give them a try.
> Yes did both also cleaned registry in Windows. Nothing seems to help.
> Not happening with any other program and Legacy 7.5 starts and runs great.
> I loaded program on i5 laptop with 8g ram and SSD and has same lag at
> startup. I do alot of
> trouble-shooting on PC's but this one has me stumped.
>
>
> ------------------------------
> *From:* Sherry/Support
> *To:* Dan Kuntz
> *Cc:* Legacy User Group
> *Sent:* Tuesday, May 24, 2016 10:45 AM
> *Subject:* Re: [LegacyUG] Legacy running slowly
>
> Have you recently run File > File Maintenance > Check/Repair and Compact
> Family File?
>
>
>
> Sincerely,
> Sherry
> Technical Support
> Legacy Family Tree
>
> On Tue, May 24, 2016 at 7:13 AM, Dan Kuntz <dlk...@yahoo.com> wrote:
>
> Yes turned off Potential Problems and upgraded to Windows 10 from Windows
> 7.
> Still very slow startup. Does not happen with any other program or with
> Legacy 7.5 which I still have installed.
> Program is installed on C drive and data file on E but problem remained
> with when I moved data to C.
>
> Thanks for your response.
>
>
> ------------------------------
> *From:* Sherry/Support <she...@legacyfamilytree.com>
> *To:* Legacy User Group <legacyusergroup@legacyusers.com>
> *Cc:* Dan Kuntz <dlk...@yahoo.com>
> *Sent:* Tuesday, May 24, 2016 8:53 AM
> *Subject:* Re: [LegacyUG] Legacy running slowly
>
> Did you try turning off your Potential Problems Indicators? They can
> account for a slow startup for some people.
>
> Go to Options > Customize > 8.11 to deselect them.
>
> Sincerely,
> Sherry
> Technical Support
> Legacy Family Tree
>
> On Tue, May 24, 2016 at 5:07 AM, Dan Kuntz via LegacyUserGroup <
> legacyusergroup@legacyusers.com> wrote:
>
>
>
> ---------- Forwarded message ----------
> From: Dan Kuntz <dlk...@yahoo.com>
> To: Legacy User Group <legacyusergroup@legacyusers.com>
> Cc:
> Date: Tue, 24 May 2016 12:02:49 +0000 (UTC)
> Subject: Re: [LegacyUG] Legacy running slowly
> Same problem but at startup. Have re-installed 8.0 without improvement.
> Very annoying. Does not happen with 7.5.
> Wish I could go back to 7.5! Long-time Legacy user but very disappointed
> with 8.0 and slowness - and I have a 6 core cpu and plenty of ram with a
> ssd.
> I'm going to have to start looking around for another program if this is
> not addressed.
>
>
> ------------------------------
> *From:* Diane Sye <dnk...@gmail.com>
> *To:* LegacyUserGroup@legacyusers.com
> *Sent:* Tuesday, May 24, 2016 4:44 AM
> *Subject:* [LegacyUG] Legacy running slowly
>
> I have updated to 8.0.0.549 hoping it would fix my problem of having to
> wait about 5 or more seconds for a response after clicking on a person to
> open their individual file or to navigate to the grandparent line or the
> children's line.
> Do I need to uninstall and reinstall Legacy?
> Diane
>
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