Pursuant to your point, have you made any effort to contact the folks at My 
Heritage to discuss your concerns with them?  There have been numerous posts by 
folks who have taken the time and effort to contact My Heritage.  Thus far, 
they have all reported favorable results.

 

Ronald Bernier

Woonsocket, RI

 

From: LegacyUserGroup [mailto:legacyusergroup-boun...@legacyusers.com] On 
Behalf Of marion wimsett
Sent: Tuesday, September 12, 2017 9:54 AM
To: Legacy User Group <legacyusergroup@legacyusers.com>
Subject: Re: [LegacyUG] Hello from MyHeritage + 2 unique offers

 

That is my point - it is stated in the email - but not in the agreement to 
purchase contract - there is a difference

 

On 12 September 2017 at 21:28, bobsgenealogy <bobsgeneal...@bell.net 
<mailto:bobsgeneal...@bell.net> > wrote:

I did the same thing - I have been a MyHeritage customer for a few years - I 
just called and they gave me the same offer with no new email or new name - as 
Vivian said ‘it was easy and they were as nice as pie’.

 

On 11Sep, 2017, at 8:05 PM, Vivian Gullickson White <vwhit...@gmail.com 
<mailto:vwhit...@gmail.com> > wrote:

 

I don't know why people ASSUME that they can't get the deal because they 
already have a subscription. I called and asked and got it. I didn't have to 
sign up with a new name, or cancel, or anything. It was easy and they were nice 
as pie.

Secondly, the price lock mention was in the email. It states

"PLUS: Those who subscribe before Sunday night, September 10, will enjoy a 
Price-Lock Guarantee. For as long as you keep the subscription, the price will 
remain 50% discounted and will never increase in the future. This is a unique 
offer that MyHeritage is giving only to Legacy users and webinar viewers."

When you click on the link, it brings you to MyHeritage and the last sentence 
on the second paragragh says very clearly that the price is locked. 
https://www.myheritage.com/partner/LegacyFamilyTreeCompleteSep17?utm_source=partner_legacy
 
<https://www.myheritage.com/partner/LegacyFamilyTreeCompleteSep17?utm_source=partner_legacy&utm_medium=email&utm_campaign=legacy_summer_offer&utm_content=complete>
 &utm_medium=email&utm_campaign=legacy_summer_offer&utm_content=complete

 

 

On Mon, Sep 4, 2017 at 3:22 PM, JoAnne Flynn <jflyn...@gmail.com 
<mailto:jflyn...@gmail.com> > wrote:

Sign up using a different email and credit card how would they know

Josie Flynn

703 628-2100 <tel:(703)%20628-2100> 

jflyn...@aol.com <mailto:jflyn...@aol.com> 


On Sep 4, 2017, at 5:33 PM, Anne Hildrum <ahild...@gmail.com 
<mailto:ahild...@gmail.com> > wrote:

Well one way is to cancel the subscription, and most likely they will come up 
with a better deal.

I know several people who have done that, and MH wants them back and give them 
a better offer.

 

Anne

 

From: LegacyUserGroup [mailto:legacyusergroup-boun...@legacyusers.com] On 
Behalf Of Wendy Edwards
Sent: Monday, September 4, 2017 10:15 PM
To: legacyusergroup@legacyusers.com <mailto:legacyusergroup@legacyusers.com> 
Subject: Re: [LegacyUG] Hello from MyHeritage + 2 unique offers

 

Easy - basic economics.

 

The reason that My Heritage is making this special offer is to grow their 
market. They already have subscribers, who, at least the vast majority, don't 
need cossetting to remain. Exisiting customers are unlikely to put themselves 
through the difficulty and time of creating new accounts.

 

The way for My Heritage to make more money is with new customers, not giving 
money away via special deals to existing ones.

Sent: Tuesday, September 05, 2017 at 4:16 AM
From: "Rick Koelz" <r...@koelz.com <mailto:r...@koelz.com> >
To: "Legacy User Group" <legacyusergroup@legacyusers.com 
<mailto:legacyusergroup@legacyusers.com> >
Subject: Re: [LegacyUG] Hello from MyHeritage + 2 unique offers

Don't miss your chance to get this exclusive low price for Legacy Family Tree 
users! This limited time offer will expire on September 10, 2017! 
* Eligible for new MyHeritage paying subscribers only 

 

It always ticks me off when EXISTING, LOYAL customers are exempt from special 
deals. 

Should I cancel my current subscription and wait until the 9th and sign up for 
this deal? Or should I delete my current MyHeritage account and tree and sign 
up with a new identification

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