If you disable Data Protector in antivirus settings of Norton, then install Legacy works just fine. You can then turn on Norton Data Protector after the install.
Happy Holidays! Chap ¯\_(ツ)_/¯ Sent from my iPad Leon Chapman [email protected] ⛳ > On Jan 22, 2020, at 5:48 PM, [email protected] wrote: > > Tried to install on my desktop computer: > > I disabled Norton but each time I attempted update/install it Blocked a .tmp > file which kept changing its name: GLB75A0, GLBD538 and GLBA55 etc. > "Suspicious process attempted to open a file protected by Data Protector - > target C:Windows\SysWOW64\GLBSINST.%$D" > > This file is not on either Desktop or laptop - I have just carried out a > full virus scan - no issues. > > Install Error: Could not load the DLL Library, C:\WINDOWS\USER32.DLL. The > specified module could not be found. > > File is located at: C:\WINDOWS\System32 > > Downloaded latest Legacy free Version and had the same issue when trying to > install. > > I am using Windows 10 64 bit, Updated to Windows 10 version 1909 and Legacy > Deluxe > > Not good if I can't use Legacy after Jan 26, 2020. > > -------------------------------------------- > Installed on Laptop. > Disabled Norton and tried updated on my laptop, which is also Windows 10 64 > bit Updated to Windows 10 version 1809 and dll file is also located at: > C:\WINDOWS\System32 - installed no problem!!! > I have just installed Update Windows 10 version 1909 and Deluxe Legacy 9 > V339 is working fine. > > Spent all morning on this and still unable to install on my desktop. > > > Ian Hocking > Christchurch > New Zealand > > -----Original Message----- > From: LegacyUserGroup <mailto:[email protected]> On > Behalf Of Michele Lewis > Sent: Thursday, January 23, 2020 7:34 AM > To: Legacy User Group <mailto:[email protected]> > Subject: [LegacyUG] Announcement from the staff > > ANNOUNCEMENT: > > We just released an update that is a priority. This update has our new > Windows security certificates which will be good for 3 years. Please update > before January 26, 2020. > > If you are a Legacy Deluxe user you can update via the Legacy home tab. If > you are a free standard version user you can update here: > > https://legacyfamilytree.com/DownloadUpdate.asp > > You can also see the complete Revision List for this update here: > https://legacyfamilytree.com/RevisionHistory9.asp > > > Michele Simmons Lewis, CGR > Legacy Educator > Legacy Family Tree/MyHeritage > mailto:[email protected] > http://www.legacyfamilytree.com > > > > > -- > > LegacyUserGroup mailing list > mailto:[email protected] > To manage your subscription and unsubscribe > http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com > Archives at: > http://www.mail-archive.com/[email protected]/ > > > -- > > LegacyUserGroup mailing list > [email protected] > To manage your subscription and unsubscribe > http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com > Archives at: > http://www.mail-archive.com/[email protected]/ -- LegacyUserGroup mailing list [email protected] To manage your subscription and unsubscribe http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com Archives at: http://www.mail-archive.com/[email protected]/

