If you cannot update from within Legacy you can always download the FREE version of Legacy from the web site. This is the same program as the Deluxe, it is your customer number which unlocks the deluxe features.

There is never a need to pay for the deluxe version a second time.

Brian Kelly

On 25-Jan.-20 4:53 p.m., Pat Hickin wrote:
I can't see how to update without paying anything. I have the DeLuze version.

Pat

On Sat, Jan 25, 2020 at 4:27 PM John Faulks <johnfau...@gmail.com <mailto:johnfau...@gmail.com>> wrote:

    Yes

    John Faulks
    Gmail account


    On Sat, Jan 25, 2020 at 3:47 PM Susanne Brown
    <slowwalker1...@gmail.com <mailto:slowwalker1...@gmail.com>> wrote:

        I updated my Legacy Deluxe from the Legacy Home Tab. My update
        is version 9.00.339. Does that include the priority Windows
        security certificate?

        On Wed, Jan 22, 2020 at 5:08 PM Ronald Plaisted
        <cornvillescrol...@gmail.com
        <mailto:cornvillescrol...@gmail.com>> wrote:

            Thanks upgraded

            On Wed, Jan 22, 2020 at 6:05 PM <irhock...@xtra.co.nz
            <mailto:irhock...@xtra.co.nz>> wrote:

                Thanks Leon,

                That fixed it, now updated to V339 on my desktop computer 😉

                Cheers, Ian

                -----Original Message-----
                From: LegacyUserGroup
                <legacyusergroup-boun...@legacyusers.com
                <mailto:legacyusergroup-boun...@legacyusers.com>> On
                Behalf Of Leon Chapman
                Sent: Thursday, January 23, 2020 1:52 PM
                To: Legacy User Group <legacyusergroup@legacyusers.com
                <mailto:legacyusergroup@legacyusers.com>>
                Subject: Re: [LegacyUG] Announcement from the staff

                If you disable Data Protector in antivirus settings of
                Norton, then install Legacy works just fine.  You can
                then turn on Norton Data Protector after the install.

                Happy Holidays!

                Chap
                ¯\_(ツ)_/¯


                Sent from my iPad
                Leon Chapman
                chap...@gmail.com <mailto:chap...@gmail.com>
                ⛳


                 > On Jan 22, 2020, at 5:48 PM, irhock...@xtra.co.nz
                <mailto:irhock...@xtra.co.nz> wrote:
                 >
                 > Tried to install on my desktop computer:
                 >
                 > I disabled Norton but each time I attempted
                update/install it Blocked
                 > a .tmp file which kept changing its name: GLB75A0,
                GLBD538 and GLBA55 etc.
                 > "Suspicious process attempted to open a file
                protected by Data
                 > Protector - target C:Windows\SysWOW64\GLBSINST.%$D"
                 >
                 > This file is not on either Desktop or laptop - I have
                just carried out
                 > a full virus scan - no issues.
                 >
                 > Install Error: Could not load the DLL Library,
                C:\WINDOWS\USER32.DLL.
                 > The specified module could not be found.
                 >
                 > File is located at: C:\WINDOWS\System32
                 >
                 > Downloaded latest Legacy free Version and had the
                same issue when
                 > trying to install.
                 >
                 > I am using Windows 10 64 bit, Updated to Windows 10
                version 1909 and
                 > Legacy Deluxe
                 >
                 > Not good if I can't use Legacy after Jan 26, 2020.
                 >
                 > --------------------------------------------
                 > Installed on Laptop.
                 > Disabled Norton and tried updated on my laptop, which
                is also Windows
                 > 10 64 bit Updated to Windows 10 version 1809 and dll
                file is also located at:
                 > C:\WINDOWS\System32 - installed no problem!!!
                 > I have just installed Update Windows 10 version 1909
                and Deluxe Legacy
                 > 9
                 > V339 is working fine.
                 >
                 > Spent all morning on this and still unable to install
                on my desktop.
                 >
                 >
                 > Ian Hocking
                 > Christchurch
                 > New Zealand
                 >
                 > -----Original Message-----
                 > From: LegacyUserGroup
                <mailto:legacyusergroup-boun...@legacyusers.com
                <mailto:legacyusergroup-boun...@legacyusers.com>>
                 > On Behalf Of Michele Lewis
                 > Sent: Thursday, January 23, 2020 7:34 AM
                 > To: Legacy User Group
                <mailto:legacyusergroup@legacyusers.com
                <mailto:legacyusergroup@legacyusers.com>>
                 > Subject: [LegacyUG] Announcement from the staff
                 >
                 > ANNOUNCEMENT:
                 >
                 > We just released an update that is a priority. This
                update has our new
                 > Windows security certificates which will be good for
                3 years. Please
                 > update before January 26, 2020.
                 >
                 > If you are a Legacy Deluxe user you can update via
                the Legacy home
                 > tab. If you are a free standard version user you can
                update here:
                 >
                 > https://legacyfamilytree.com/DownloadUpdate.asp
                 >
                 > You can also see the complete Revision List for this
                update here:
                 > https://legacyfamilytree.com/RevisionHistory9.asp
                 >
                 >
                 > Michele Simmons Lewis, CGR
                 > Legacy Educator
                 > Legacy Family Tree/MyHeritage
                 > mailto:mich...@legacyfamilytree.com
                <mailto:mich...@legacyfamilytree.com>
                 > http://www.legacyfamilytree.com
                 >
                 >
                 >
                 >
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