I tend to agree with the features that you find important or not, however...

"Point being that we all have different viewpoints, needs and requirements.
What may be considered critical for one does not mean it even interesting to
others."

That viewpoint may apply to the addition of new features to the program.
However, when it comes to existing features, every one that does not work
exactly as described every single time it is used is just plain broken and
that is "critical" ALL of the time.  It is almost inconceivable that NOBODY
uses a given feature, which would make it irrelevant.  The very least one
expects from a program is that it actually does what it claims to do.
Recently the Legacy staff has said that they do indeed care about problems
that affect only a few users, but it remains to be seen whether that applies
to things that have apparently never worked at all rather than just to
things that they themselves have recently broken.

"Yes, there are a few items that need to be addressed but I am also sure the
Legacy staff is trying their best to correct."

I am guessing that there are more than just a few problems based on just the
complaints that make it to this list and not knowing how many others go only
to Support.  The fact that some problems have been reported over and over
(even for a period of years!!!) seems to contradict not only your optimistic
belief that they are trying their best, but their claim that they actually
care about problems.

"...if they are to maintain, and expand, their market share"

So just where is this huge market for a program with features, whether old
or new, that may or may not work?  You'll notice that the number of fixes in
each new build dwarfs the number of new or changed features.  Fixes don't
count as progress -- they are an admission of negligence or carelessness in
previous releases.  And then don't forget the number of things that get
broken by each new release even though they used to work just fine.  The net
forward progress is sometimes not all that it seems to be.

Bob


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Tom
Montgomery
Sent: Thursday, March 24, 2005 20:29
To: [email protected]
Subject: Re: [LegacyUG] New Legacy Update - 23 March 2005, Version
5.0.0.217


I for one find the Geo database extremely useful but all of the specific
relationships don't interest me all that much - - I rarely use the
calculator and my database is quite substantial. I also am not concerned
about photos as I use a different program which creates a CD......a
genealogy is included but it has no pictures, they are elsewhere (on the
same CD). Point being that we all have different viewpoints, needs and
requirements. What may be considered critical for one does not mean it
even interesting to others. Yes, there are a few items that need to be
addressed but I am also sure the Legacy staff is trying their best to
correct. However, new bells and whistles are also very necessary if they
are to maintain, and expand, their market share........a critical
balance which is not easy to maintain.

Tom M.


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