Hi Brendan, Thanks for the reply, I'm using windows 98 and it looks like a reinstall is next, good thing that I did a back-up just before installing the 26-03-2005 update. I've sent a fault report to Legacy, will wait for a reply, I'm installing Legacy onto my daughters computer for the moment, so that I can complete some work I'm doing.
regards, Bernie. ----- Original Message ----- From: "Brendan Caley" <[EMAIL PROTECTED]> To: <[email protected]> Sent: Sunday, April 03, 2005 7:06 PM Subject: RE: [LegacyUG] Family view fault ! > If you are using Windows XP try doing a system restore and the reinstall > Legacy. > > Brendan > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of Robert > Carneal > Sent: Sunday, April 03, 2005 5:57 PM > To: [email protected] > Subject: RE: [LegacyUG] Family view fault ! > > Today is Sunday in the United States, so I am not sure if Support will see > the email today. You might try Millennia's Troubleshooting Guide at: > http://www.legacyfamilytree.com/Help.asp > > It frequently resolves the problem. (You may need to cut and paste the URL, > this is a plain text message.) > > Robert > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] Behalf Of Bernie > Cramer > Sent: Sunday, April 03, 2005 11:34 AM > To: Legacy User Group > Subject: [LegacyUG] Family view fault ! > > Good day all, > > as you can see I'm a newbee, and already I'm calling on you guys to help, > My problem is this :- I downloaded the latest update yesterday and after > installing, the following occurred, when opening my Legacy Deluxe, it opens > to the Family View screen and before the tips window pops-up the whole > screen freezes, I can only close the program by restarting my computer, an > error window then opens which reads, "Run Time Error 402," and that I must > close or hide the Modal at the top. I went to the Help on Line page and > tried the repairs mentioned etc, but nothing is working, can someone help > please??! > > Thanx, > Bernie. > > Bernard L Cramer > (Family Researcher) > P.O.Box 100805 > Scottsville > 3209 > Pietermaritzburg > KZN > > Email :- [EMAIL PROTECTED] > Email :- [EMAIL PROTECTED] > phone :- 033-3420111 > Cell :- 072-3045319 > www.gencircles.com/users/cramerbl/1 > Also a 20twenty customer. > > P. S. Check out Legacy Family Tree today! This full featured genealogy > program can be downloaded FREE at > http://www.LegacyFamilyTree.com/Index.asp?mid=41UMTLi > > > > > > -- > No virus found in this outgoing message. > Checked by AVG Anti-Virus. > Version: 7.0.308 / Virus Database: 266.9.1 - Release Date: 4/1/05 > > Legacy User Group Etiquette guidelines can be found at: > http://www.LegacyFamilyTree.com/Etiquette.asp > > To find past messages, please go to our searchable archives at: > http://www.mail-archive.com/legacyusergroup%40mail.millenniacorp.com/ > > To unsubscribe please visit: > http://www.legacyfamilytree.com/LegacyLists.asp > > Legacy User Group Etiquette guidelines can be found at: > http://www.LegacyFamilyTree.com/Etiquette.asp > > To find past messages, please go to our searchable archives at: > http://www.mail-archive.com/legacyusergroup%40mail.millenniacorp.com/ > > To unsubscribe please visit: > http://www.legacyfamilytree.com/LegacyLists.asp > --- > avast! Antivirus: Outbound message clean. > Virus Database (VPS): 0513-2, 01/04/2005 > Tested on: 03/04/2005 18:06:29 > avast! - copyright (c) 1988-2004 ALWIL Software. > http://www.avast.com > > > > > Legacy User Group Etiquette guidelines can be found at: > http://www.LegacyFamilyTree.com/Etiquette.asp > > To find past messages, please go to our searchable archives at: > http://www.mail-archive.com/legacyusergroup%40mail.millenniacorp.com/ > > To unsubscribe please visit: > http://www.legacyfamilytree.com/LegacyLists.asp > > > > -- > No virus found in this incoming message. > Checked by AVG Anti-Virus. > Version: 7.0.308 / Virus Database: 266.9.1 - Release Date: 4/1/05 > > -- No virus found in this outgoing message. Checked by AVG Anti-Virus. Version: 7.0.308 / Virus Database: 266.9.1 - Release Date: 4/1/05 Legacy User Group Etiquette guidelines can be found at: http://www.LegacyFamilyTree.com/Etiquette.asp To find past messages, please go to our searchable archives at: http://www.mail-archive.com/legacyusergroup%40mail.millenniacorp.com/ To unsubscribe please visit: http://www.legacyfamilytree.com/LegacyLists.asp
