Hi Sherry,

First... I don't particularly like or dislike the new icons.

As for v5:

That message stated, "Many of the problems reported have been fixed in v5 
and are currently in beta.  There will be at least a couple more builds of 
v5 before v6 is released."

There was one more build and I still stand by my statement that "meaningful" 
updates were not made to v5 after July. Maybe if there was a list of fixes 
to look at I could be convinced otherwise.

Sherry, there are a lot of users that have been asking for fixes for a lot 
of reporting and other issues for a long time and from my point of view they 
have been ignored. Every time a patch is released there seems to be a couple 
new bells and whistles but few fixes.  Some users feel they are then left 
hanging and waiting for, yet, the next patch. I haven't heard any complaints 
about reporting issues in v6 yet so that's probably a real positive thing 
for many who use the reports for their choice of presentation.

The great thing about Legacy is the functionality it DOES have. And, the 
support from you and other Legacy staff members. Having said that, at least 
some of the fixes seem to be taking a very back seat and are not being 
implemented.

I haven't had a chance to get into v6 yet. My hope was that some of the web 
page generation enhancements would be in v6 since that's how I present my 
data. From the chatter it sounds like those updates were not implemented 
which disappoints me. I guess I'll just have to wait for that next illusive 
patch.

I worked in a software group and we kept a list of all software trouble 
reports (STRs) and new product requests (NPRs). I was one of the 
coordinators making assignments for the incoming requests and would have to 
determine priorities; what was important and needed to be worked now,  what 
could wait, and what will never be worked. Every request was assigned to 
"someone" except the ones in the "will never be worked category" which were 
assigned to a special place. When the customers would ask about their 
request and it was in that category the pat answer was it's on the list and 
we'll eventually get to it. And, this was a true statement. We planned to 
work on those items if we ever ran out of anything else to do as unlikely as 
that was to happen. I suspect Legacy uses the same tactics since some of the 
problems have been around for years according to some users, Again I could 
be convinced otherwise if there was a list of fixes somewhere. When we 
released a new package or a patch, the list of fixes was comprehensive and 
every change was documented so the users could tell by glancing through the 
list if "their" pet problem was fixed. All release and patch lists were kept 
online fro reference.

I promise I'll never mention v5 again.

Gordon
www.glsmall.com

----- Original Message ----- 
From: "LegacySupport" <[EMAIL PROTECTED]>
To: <[email protected]>
Sent: Saturday, September 10, 2005 9:18 AM
Subject: RE: [LegacyUG] Final release of V5?


Gordon,

That email was written in July.  There was one more build released after
that.

Thanks for using Legacy.

Sherry
Customer Support
Millennia Corporation
[EMAIL PROTECTED]
http://www.LegacyFamilyTree.com

We are changing the world of genealogy!


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Gordon
Small
Sent: Friday, September 09, 2005 8:15 AM
To: [email protected]
Subject: Re: [LegacyUG] Final release of V5?

I suspected that they were probably done with any meaningful v5 updates back
at the beginning of July, but.....

http://www.mail-archive.com/[email protected]/msg55932.
html


Now the question is:
Is the problem with "?" (please replace "?" with your favorite problem)
fixed in v6?

I would guess that there is a resolved problem list somewhere but I don't
know if we'll see it. It seems a lot of things are included in "and other
fixes" so it's hard to tell what has and hasn't been resolved without
actually downloading and trying the functions you hope have been addressed
by the new release.

For the price and the support Legacy gives, it's well worth it to me to do
the upgrade.

Gordon

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