All: My cousin, to whom I've sent PDF reports, had Adobe 7.0 on his computer. He was unable to see my reports. When he uninstalled Adobe 7.0 and reinstalled 6.0, he was then able to see the Legacy PDF reports. (He does not have Legacy on his computer.) I would suggest the problem has to do with Adobe 7.0.
When I went to update to the latest Adobe file a few weeks ago (I was at 4.0!), they were at 6.0, so I wonder if 7.0 has been removed from their web site due to problems like this? I use Adobe 6.0 (and Legacy Deluxe 5 latest ver.) Susan On 10/6/05, Porter <[EMAIL PROTECTED]> wrote: > I've also experienced this. Adobe pages are blank and somethings error "fonts > not set" or something to that effect. [Legacy ver. 6.0.0.66] ditto [Adobe > Reader 7.0] 6.04 > > > Porter > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] Behalf Of Evert > van Dijken > Sent: Thursday, October 06, 2005 2:45 AM > To: [email protected] > Subject: RE: [LegacyUG] [V6] Empty PDF Files > > > I've reported this a couple of times for the Publication center. I've also > seen testers in the international groups report this problem. It's ok on my > computer if I choose English UK as a region in windows, but any other region > apart from one of the English regions gives blank pages in a pdf-report if I > continue working on a saved book. It's ok if you start a new book. If I save > a book and load it again than I get blank pages. > Evert > > -----Oorspronkelijk bericht----- > Van: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] Namens Don Cook > Verzonden: donderdag 6 oktober 2005 8:26 > Aan: Legacy User Group > Onderwerp: [LegacyUG] [V6] Empty PDF Files > > I am not able to Create PDF report files. The process I am doing is: > > 1) set report options, > 2) click Preview button, > 3) click Create PDF button when report is completely generated. > > The process runs normally and presents the information window saying (I > paraphrase) "PDF has been created, do I want to view it". Answer is yes, > Adobe Reader opens but report is empty. It is obvious that something was > placed in the file by Legacy as the page count presented by Adobe Reader is > correct per the previewed report. The size of the report doesn't appear to > make any difference. I am experiencing an equal lack of success with 1 page > Family sheets or a 38 page Multi-Descendant book. > > I am running Legacy ver. 6.0.0.66, build date 26 Sep 2005 Deluxe Edition. > My OS is Windows XP SP2. > Adobe Reader 7.0. > > As far as I can recall, this is the first I have tried to create PDF since > installing Ver. 6. It was working in Ver. 5. Other products I own will > successfully create PDF files. > > I have tried various solutions as presented on the Legacy Support pages to > no avail. > > Are others having a problem like this? Does anyone have some > (polite...lol) suggestions for me? > > Thanx, Don Legacy User Group Etiquette guidelines can be found at: http://www.LegacyFamilyTree.com/Etiquette.asp To find past messages, please go to our searchable archives at: http://www.mail-archive.com/legacyusergroup%40mail.millenniacorp.com/ To unsubscribe please visit: http://www.legacyfamilytree.com/LegacyLists.asp
