https://bugs.freedesktop.org/show_bug.cgi?id=75683

Michael Meeks <michael.me...@collabora.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|REOPENED                    |NEEDINFO

--- Comment #48 from Michael Meeks <michael.me...@collabora.com> ---
Can you (Alex) reproduce this on a main-stream Linux distribution on a 32bit
system ?

> is UNACCEPTABLE. ... 2. By any standards, a "bug submission" is supposed
> to be handled by the person(s) associated with the subject product.

Please just your expectations. With ~100 million users and ~100 developers each
month - we can't hand-hold a million users' apparently burningly urgent bug
reports each =)

I suggest you do ask asked, and try to reproduce the problem on a mainstream
Linux distribution. If it can be reproduced there, then there is a real issue.
Otherwise there is only a -huge- and -expensive- time sink debugging one of the
(thousand) ways your system has got itself broken - something that is not a
useful use of my scarce time - If 0.1% of our users had a bug requiring an
couple of hours of debugging via bugzilla - we wouldn't be able to do it in a
year - I hope you understand. As such, you need to either contribute
constructively in this way or let us close the bug.

> 3. Your "rejection" of the submission is based on _your_ ad-Soc opinion
> about the validity of a BLFS-type system which you seem to know very
> little about and/or have had any exposure to.

I've had a long experience of wasting time trying to fix 'bugs' in self-built
Linux systems over the years; many turn out to be some bright idea around
enabling compiler options that are clearly marked as experimental or unsafe.
I'm not doing that anymore. Perhaps some other volunteer will: who knows.

> Short answer:  I NEVER thought NOR I implied was entitled ...

You appear to think it's acceptable to SHOUT =) at volunteers, because you
don't like how your bug was handled; need I go on ?

> Just curious, what would appear to be my "timeline"?  (could be
> British humor, I understand, but just in case).

Your timeline was in under "seven months" let me quote:

> "It has been SEVEN months since the last post with the traces of
>  the situation, as requested. This Bug report has been lingering
>  at Status NEW (sic) for SEVEN months!"

You seem to think you're entitled to professional support:

> "This is all the more unprofessional and unacceptable as the
>  problem still exists, unabated, to this day!"

None of that is the case =)

> ... is not "professional service". True, I was not entitled to it
> anyway, so what should I expect?!.

Quite. So - what I ask you to do is to demonstrate that this is a 'real'
problem - ie. a code issue, and not some random configuration / distribution
issue specific to your BLFS setup.

If you do that and find a bug in a distro that someone else has a chance of
reproducing on, then someone might be interested in this issue.

Until then -> NEEDINFO.

-- 
You are receiving this mail because:
You are the assignee for the bug.
_______________________________________________
Libreoffice-bugs mailing list
Libreoffice-bugs@lists.freedesktop.org
http://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs

Reply via email to