I'm at work and our network has been so slow today. It appears Verizon is
having some network issues today.

On Wed, Feb 9, 2022 at 8:48 AM Elizabeth <eahazel...@gmail.com> wrote:

> A very interesting discussion chain, as we too experience very spotty
> connection.
> But we had this problem well before the 3g to 5G conversion. I thought
> since it is my phone from work that perhaps the service plan had a low
> ranking on the cell tower - but that is an assumption from my non technical
> mind.
> But it is infuriating and I need to address as it is now our only phone
> connection.
> Any guidance welcomed.
> Elizabeth
> Sent from my iPad
>
> On Feb 8, 2022, at 4:53 PM, Deborah Howe via Lincoln <
> lincoln@lincolntalk.org> wrote:
>
> 
> Well, it's definitely not just me.  I have now gotten notes from several
> people echoing the audio-cutting-out problem.  After a dive into Verizon's
> phone support system (most of which is apparently geared toward selling one
> on their Unlimited 5G plan), and two instances of my phone audio cutting
> out while on the line with Verizon(!), an actual tech person gave me what I
> hope is a solution.
>
> She explained that all across MA Verizon is deactivating 3G towers so they
> can upgrade them to 5G functionality.  The 3G towers' signals are weaker
> than they used to be (tech people, forgive me for mangling this
> explanation), and unless the Cell Data Roaming is turned on in your iPhone
> settings, your phone will have flawed reception.
>
> The tech rep told me to turn on (in the Cellular section of my iPhone
> Settings) Cell Data, turn on Cell Data Roaming, and if I had an
> international CDMA setting turned on (this is a setting on earlier iPhones
> up to iP8), to turn it off.  She then instructed me to turn off the phone
> entirely and restart it after a few seconds.  I just restarted my phone,
> and my fingers are crossed that this works (she did sound very confident,
> and told me that it'd be fine if I posted this solution on Facebook.
> Lincoln Talk is my amplifier of choice...)
>
> Let's hope it works.  It is helpful, at least, to know that others have
> been experiencing this same technological irritation; it'd be great if we
> could all experience a fruitful remedy.
>
> Deb
>
> On Feb 8, 2022, at 3:24 PM, Staci Montori <stacimont...@gmail.com> wrote:
>
>
> Hi Deb,
> I am having the exact same thing happen. It is very frustrating. I thought
> it was my phone or bluetooth at first and almost went to trade in my phone,
> but then someone else said they were having the same issues.
> I am thinking it doesn't happen when I am making calls outside of Lincoln,
> but not completely sure.  Have you noticed it is happening only in Lincoln
> or everywhere?  I do know know that it doesn't happen with iphone audio
> facetime so it does seem to only have to do with the wireless phone
> function.
> I am going to call Verizon as well but first need to find enough time to
> spend on it as I don't think it will be a quick fix. Please let me know if
> you have any success in getting it fixed.  I will do the same.
> Warm regards,
> Staci
>
> On Tue, Feb 8, 2022 at 3:01 PM Deborah Howe via Lincoln <
> lincoln@lincolntalk.org> wrote:
>
>> Is anyone else with Verizon cell service experiencing audio cutting out
>> on their iPhone calls?
>>
>> In the last couple of months this has become a real problem with my
>> phone; either my voice cuts out for a couple of seconds or the voice of
>> whoever I'm talking to does.  It's frustrating, and has been happening with
>> increasing frequency.  I have gotten new earbuds, and a couple of days ago
>> bought a new iPhone, thinking that perhaps the problem lay in the
>> hardware.  But nope -- the problem continues.
>>
>> Am I the only one in Lincoln with this issue?  Online Verizon help desk
>> reps ask for address and zip code, which suggests to me it's a transmission
>> problem.  If there's something I can do to fix it short of calling Verizon
>> and falling into their maze of holds and call transfers, I'd love to know.
>> Thanks!!
>>
>> Deb
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>
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