Hi Sara,

I wonder if you have contacted EnergySage? They say that they help people
address these issues.

Collette Sizer
CFREE

On Tue, Jun 4, 2024 at 7:49 PM Sara Mattes <samat...@gmail.com> wrote:

> In 2012, we joined the town program to go solar.
> We signed a 20 year  lease with Astrum Solar.
> The sold the SRECs and we paid a much lower amount, up front for the 44
> panels.
>
> A number of years ago, we contacted them to remove a portion of the panels
> so that we could reroof a portion of the house.
> While they were slow to put the panel back up, in the end, they did.
> They system has been great and keeping our bills to almost zero.
>
> All was well, until it wasn’t.
> Now, some of the panels are not functioning as they should - might be the
> squirrels that nested under a portion…not only did they maybe do something
> to the panels, the nest material comes down and is a mess.  At least we now
> know what at the sound of little feet all over our roof was!)
>
> We now need to have panels removed to do repairs, and Astrum is no
> more…have been bought out by who knows.
> When we contacted what had been Astrum, they sent us to an email that
> keeps bouncing, and a phone number that does not ring-Kilowatt Systems.
>
> Does anyone out there know anything about Kilowatt Systems?
>
> Is there anyone else who signed up with the town program and Astrum who
> knows who now owns our panels and is collecting $$ for the SRECS?
>
>
> According to our lease, we cannot remove panels or have any repair work
> done without permission of the Lessor, whom ever that might be?
>
> All you green tech folks, any ideas where to turn?
>
> Oy….
>
> Sara & Jerry
>
>
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