Mark,
how is it with reporting a bug/problem ? Do you need
any special license/subscription/whatever for that ?
Marian

--- Mark Post <[EMAIL PROTECTED]> wrote:

> >>> On Mon, Jan 7, 2008 at  8:42 AM, in message
>
<[EMAIL PROTECTED]
> com>, "Ceruti, Gerard G"
> <[EMAIL PROTECTED]> wrote: 
> -snip-
> > My take is that there are 2 sets of cost, 
> > 
> > 1: the SLES software itself, i.e. the DVD with the
> software on it, is
> > this a once off cost, or a per CPU cost that has
> to be renewed yearly
> 
> It is a one-time cost, but you don't even need to
> spend that money if you just download the DVD image
> from the Novell web site.  Better yet (if you're
> running z/VM), download the starter system, and you
> get a pre-built network installation server with the
> installation files already there.
> 
> > 2: the costs for SLES maintenance, i.e. for the
> patch's and fix's, 
> >     2.1: does this also include Version upgrades,
> i.e. SLES 10 to
> > SLES 11 as example or am I back to point 1
> 
> If your subscription is current, you are entitled to
> any new releases that come out during that period,
> as well as maintenance for any older releases.  If
> you so choose, you can also buy support for those
> subscriptions, which means you will have the right
> to open up problem reports and get fixes for those
> problems.  If you just choose the basic support, you
> get help with installation issues for 30 days, and
> maintenance for the entire subscription period.
> 
> 
> Mark Post
> 
>
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