> -----Original Message----- > From: Oron Peled [mailto:[EMAIL PROTECTED]]
> Thanks for the report. Since that happens so rarely in our place > (encountering cluefull support people), I humbly suggest to > encorage this as much as we (rightfull) rant about cluelessness. > > One option is to send a "thank you" mail to this guy and CC the > manager of the support department (email address anybody?). Even > more effective is a "paper-letter" sent to head of marketing > department. Obviously, any type of letter should indicate that > a large mailing list of Linux geeks as been notified and appreciated > the good service. The highest compliment for a support person is to be asked for by name. -- Arik ********************************************************************** This email and attachments have been scanned for potential proprietary or sensitive information leakage. Vidius, Inc. Protecting Your Information from the Inside Out. www.vidius.com ********************************************************************** ================================================================To unsubscribe, send mail to [EMAIL PROTECTED] with the word "unsubscribe" in the message body, e.g., run the command echo unsubscribe | mail [EMAIL PROTECTED]
