Hi,
I also wrote to them to complain about this. When they gave me their
standard reply "We support only the most popular browser", I answered
that this position is odd for a bank such as IDB, since if their
customers only used the leading bank for their banking needs, where
would that leave Discount?
To this they replied that they're considering supporting other browsers
in future releases.
Rather than threaten them with leaving (as others have suggested), I
encouraged them and offered to help them beta test their new version on
Mozilla. I suggest others do likewise.
Rony
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] On Behalf Of Alex Gontmakher
> Sent: Monday, January 26, 2004 13:30
> To: [EMAIL PROTECTED]
> Subject: Discountbank.net web site
>
>
> Hi everybody,
>
> If anybody of you have tried to access the Discountbank.net
> web site (for online account access), you would surely notice
> that it accepts connections originated from Internet Explorer
> only. That's quite a problem for Linux users - it wouldn't
> even try to communicate with Mozilla ;-(.
>
> I have tried to contact the bank technical support on this
> issue, and got a response stating that "Since the Internet
> Explorer is the mostly used browser, we don't support any
> others. In the future the bank will discuss working with
> additional browsers".
>
> Have any of you tried to access that site, or would you like
> to do it? It's very convenient, and it's a shame to have a
> Windows installation around just for this (and yes, yes, I
> know about Wine... not working very well for me unfortunately).
>
> Now this problem is not specific to Discount bank - there are
> many others that not only make the minimal effort to
> communicate with non-IE browsers, but specifically go forward
> and make them IE-only. That's no way to promote Mozilla in
> particular and Linux in general!!!
>
> What we can do is collect some amount of signatures and
> contact the bank again, showing that the interest in the site
> is not from several people only. And then, we can probably
> write to something like "Captain Internet" of Haaretz for
> more exposure.
>
> So, if you want to get this site, and probably others, to
> work with Mozilla browsers, write me and we'll roll this on!
>
> Alex
>
> P.S. Below is the approximate text that I'd like to send to
> the webmasters (probably in Hebrew). Comments welcome.
>
> Dear webmaster of <site name here>!
>
> We have tried to access your site using the Mozilla browser,
> and got the response stating that "The site is designed to
> work with Internet Explorer only". Unfortunately, we, as
> Linux users, are unable to use the Internet Explorer browser.
>
> We feel that this situation is unwarranted. The Mozilla
> browser supports the Web standards to a level which is not
> worse, and at times exceeding, that of Internet Explorer. In
> addition, due to the recurring security problems with
> Microsoft Windows in general, and Internet Explorer in
> particular, Mozilla (and other non-IE browsers as well) is
> actually *more secure* to use.
>
> Replying that the majority of users of the site use IE anyway
> is incorrect in its nature. Of course non-IE users won't
> access your site once they know that it works with IE only.
> The situation is worsened by the fact that your site actively
> disables connections that originate from Mozilla, thus
> preventing the Mozilla developers from ever fixing
> compatibility problems if such exist.
>
> This situation is unduly discriminating for the Linux and
> MacOS users, and it stifles the competition in the operating
> systems and in WWW browsers in Israel.
>
> We ask you to support other browsers on your site, or at
> least stop actively disabling it.
>
> With respect,
> <list of signatures>
>
>
>
>
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