Hello,
Today I've talked to their technical support again -- first to a girl named Karin, then to a guy named Asaf, reporting yet another problem with their site when using Mozilla.
On the downside, they don't support Mozilla, not even on Macintosh, except for "trivial issues" (surely nothing that'll involve the development team). This is their policy until they decide otherwise. This is worse than the policy I've heard more than a year ago, of only supporting Mozilla on Mac. It should be noted that they never fixed their site in response to any of my requests.
On the upside, they know to group Mozilla with Netscape and Firefox -- they know they're the same thing, so there is some awareness (and maybe I'm not the only one calling them), even if this awareness is about "stuff we don't support". He also could pinpoint other parts of the site which don't work with Mozilla properly.
The later one, Asaf, said he'll forward my complaint in the Hatzaot Yeul report. Not very comforting.
--
So, if your banking site doesn't work on your Mozilla browser or your OS (be it Linux or Mac), call the bank and let them know.
(e.g. In Bank Hapoalim's site, there's a page with support phone numbers.)
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