On Fri, Jul 27, 2007 at 07:12:50PM +1200, Volker Kuhlmann wrote:
May I ask why the cost is $40 per year per domain when there are providers (e.g. discountdomains.co.nz) doing them for $27.95 per year per domain?

Get your maths right first, and your price doesn't look so good any
more. Still better than $40 though.

If you're referring to the fact that I left out the GST, sorry about that. I'd forgotten CLUG won't be GST registered.

Speaking against discountdomains is the fact that they spam you to death
with hot renewal notices every 2 days for ages with a big invoice file
attached each time, when you just want to let a domain expire. "Well
yeah our computer annoys you like that, there's nothing we can do about
it, but if you call us and talk to us nicely, we'll see what we can do".
Not good enough IMHO.

I should reveal at this point that I work for DiscountDomains. I am very annoyed by those emails too, but you're the first customer complaint that I've heard (doesn't mean you're the first one that's been made). I will see what I can do about those reminders when I go back to work on Monday, we can probably make it possible to stop them for a particular domain or something.

Cheers,
Jasper

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