On Wed, 2008-11-05 at 14:45 +1300, Steve Holdoway wrote: > > The second reason is business insurance. Having certified support is > a > > contributing factor in saving on the business insurance premiums, > > especially when it comes to IT. > > > > 1. "I hereby certify myself as a support company" > 2. ??? > 3. Profit
I suspect some companies are happy just to have someone to pass the buck to who is on the outside. Vik :v)