--- Tony Alfrey <[EMAIL PROTECTED]> wrote:
> On Thursday 02 August 2001 07:59 pm, Net Llama wrote:
> > Its almost certainly because they aren't selling at all.  Right now,
> > Linux on the desktop just isnt' profitable.  In fact its not even
> > close to profitable.
> >
> <snip>
> 
> I don't understand this.  What extra costs does Dell incur by selling
> a 
> box with Linux installed?  Is it a support issue??  Are these costs 
> greater than the savings of not having to pay a M$ license??

Certainly could be a support issue, since they need to have staff
available to support the OS.  ALthough from what i've heard Dell's Linux
Tech Support is quite poor.
It could also be infrastructure issue.  You need to maintain a load
server to install the OS, or pay employees to manually install it (or
both).  
You need to spec out hardware that will work reasonably well on both
Windoze (easy) & Linux.
There are many other issues as well.  Its a huge cost, and paying for a
M$ License isn't an issue at all.  The consumer ends up paying for that
in the long run.

=====
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Lonni J. Friedman                             [EMAIL PROTECTED]

Linux FAQ & Step-by-step help:    http://netllama.ipfox.com

                                                 .

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