thanks...but that was waaay back in 2002 when I got the ericson I sold in
2006.  The current boat has no electronics and will be sold as is... already
have a buyer who is drooling over the prospect of owning her.. I am well rid
of this money pit..
I have a newer more comfy money pit to spend my ducats on... am going with
tacktick saves me having to run wires..

On Mon, Jun 22, 2009 at 2:11 PM, Steve Weinstein <[email protected]>wrote:

>  Ya should have emailed me!  I had two spare masthead thingies (courtesy
> of SH!) plus the cabling and junction box. I got rid of them on eBay this
> past spring when commissioning the new boat since the new one is
> all Raymarine.
>
> For what I got for them on eBay I would have given them to you had I known
> you needed it!
>
> S
>
> Steve Weinstein
> S/V CAPTIVA
> 1997 Hunter 376, Hull #376
> Sailing out of Oyster Bay, NY
>
> All outgoing mail protected by VIPRE A/V
>
>
>
>  ----- Original Message -----
> *From:* 'bella <[email protected]>
> *To:* [email protected]
>   *Sent:* Monday, June 22, 2009 10:27 AM
> *Subject:* Re: [Liveaboard] Test - Anyone There?
>
> My issue was an aneometer.. that spelled right... a hurricane removed the
> top wind thingy from the mast. I called SH trying to figure out a way to
> replace it..or a source to purchase an aftermarket one that would keep my
> older one working. I was told in no uncertain terms that the product was no
> longer available and that even if it was, they were not interested in
> servicing it and so on.. To replace was around $500 or something.  This was
> back in 2003.  From that point on I refused to have any of thier products
> aboard, the same with Raymarine.
> OTOH... Raritan was simply awesome in helping me figure out the year my old
> electric head model was.  That guy must have spent an hour with me on the
> phone.. Same with guy at Pacific Seacraft.  He had worked at the old Ericson
> factory.
> As much as I dislike Garmin for its proprietary software.  Thier customer
> service rocks.
>
>
>
> On Mon, Jun 22, 2009 at 8:20 AM, Steve Weinstein 
> <[email protected]>wrote:
>
>>  I'm surprised you had issues with Standard Horizon, 'bella.  My
>> experience has been that they have the best customer service in the
>> business.  There's a guy out there, Tim Johnson, who has been way more than
>> helpful with any SH issues I've ever had.  Hydro-Therapy, my old boat, had
>> all SH instruments and I had a bunch of issues with their AWI. Tim kept
>> sending me different parts (usually the masthead transducer) until we got
>> the instrument working correctly.  Never a charge.
>>
>> Recently, with Captiva, I removed the PO's VHF with an older RAM (no
>> Lat/Lon readings for the DSC) and installed my old original VHF radio and
>> RAM mike off of Hydro-Therapy. When I ran a radio check the base station
>> came through 5x5 but there was a loud hum emanating from the RAM when I
>> transmitted on it.  I spoke to Tim and he suggested it could be the cable
>> between the base down below and the RAM plug at the pedestal (interference
>> from the engine or something) OR the mike could have gone south on me.  He
>> said send it in and they'd take a look at it.
>>
>> Long story short, I called them two weeks after I shipped them the mike
>> and Tim said it was a problem with the mike itself (one of the electronic
>> components), they repaired it, and it had already been shipped back to me.
>> When I asked how they could do that since I hadn't given them a credit card,
>> he said to not worry about it. They "like to take care" of their customers!
>> And this was an 8 yr old RAM mike!!!!
>>
>>
>> It seemed so unusual for a vendor - especially a marine vendor!! - to have
>> that level customer service that I wrote a laudatory email to Practical
>> Sailor for their "Where Credit is Due" section. I haven't a clue whether
>> it'll get published but I felt better for having written it.
>>
>> Raymarine? Now THERE I agree with you wholeheartedly !!   Captiva came
>> with all Raymarine instruments and I had bunches of issues and questions
>> about upgrades, etc., and had numerous occasions to call for help. Once you
>> get past the phone gatekeeper (they've always be nice and sympathetic) but
>> their tech people always seem to have an attitude... like "why are you
>> bothering me"!!
>>
>>
>> Steve Weinstein
>> S/V CAPTIVA
>> 1997 Hunter 376, Hull #376
>> Sailing out of Oyster Bay, NY
>>
>> All outgoing mail protected by VIPRE A/V
>>
>>
>>
>> ----- Original Message -----
>> *From:* 'bella <[email protected]>
>> *To:* [email protected]
>> *Sent:* Sunday, June 21, 2009 11:01 PM
>> *Subject:* Re: [Liveaboard] Test - Anyone There?
>>
>> Thanks another company to avoid... like raymarine refusing to help me with
>> the older chartplotter on an previous boat.. and standard horizon..
>>
>> I am here... just bought a boat out of storage and have been removing
>> piles of rusted anchor chain... it is amazing what brillo pads do after
>> 15yrs...
>>
>> On Sun, Jun 21, 2009 at 10:00 PM, Philip R. McGovern <
>> [email protected]> wrote:
>>
>>> OK, maybe this will start a discussion:  Sunshine came with a PUR 35 (now
>>> Katadyn) powered water maker.  I'm guessing the watermaker is about 10 years
>>> old and I'd like to resurrect it if possible.  I know very little about its
>>> history but I did run it a couple of times as a test while we were on the
>>> boat.  The pump pumps and water comes out, but the pump leaks a little (I
>>> think new seals should fix that) and the water tasted OK to me but it tested
>>> off the scale.  Our little Walmart water tester showed 999 parts per million
>>> and blinking, so my co-captain is not happy with the output.
>>>
>>> My PO told me that he had used the watermaker but I don't know much about
>>> how -- or whether - he maintained it.  I'm hoping that the membrane is still
>>> usable because, if it isn't, I'll probably not spend the money on a new one.
>>>
>>> I took the watermaker off the boat and brought it home, thinking I would
>>> replace the seals and see about the membrane.  I then discovered that it is
>>> a 24 volt model and had been installed on a 12 volt boat.   Don't ask me
>>> why.
>>>
>>> I called Katadyn and tried to talk to a tech person but was told by a
>>> rather snippy woman that they were too busy fixing things to take phone
>>> calls and that she would have to relay any questions I have to them and she
>>> would call me back with the answer -- kind of like talking to a doctor
>>> through a nurse.  I asked her to relay several questions but the only one
>>> that she saw fit to answer was the one about the voltage mis-match.  She
>>> told me that the tech told her that the pump would run, which I already
>>> knew, but that the motor would wear out a lot sooner and that it may already
>>> be on its last legs.  This made me even less excited about investing in a
>>> new membrane.
>>>
>>> My question, FINALLY:  Is there a cheap and simple gadget that I
>>> can install in order to convert the 12 volts going to the pump into the 24
>>> volts that his watermaker seems to want -- maybe some sort of transformer?
>>>
>>> Also, if anyone knows of a way to test the membrane to see it it's
>>> usable, that you be very helpful as well.  That was one of my other
>>> questions that the snippy woman at Katadyn saw fit to ignore.
>>>
>>> Many thanks for any help you can provide.
>>>
>>> Phil McGovern
>>> s/v Sunshine
>>> PDQ 36
>>>
>>>
>>>
>>> On Sun, Jun 21, 2009 at 5:16 PM, Stephen Petri <[email protected]>wrote:
>>>
>>>> Haven't seen a post in days.
>>>>
>>>> --
>>>> Stephen Petri
>>>>   S/V Witchcraft, Ranger 33 No. 161
>>>>   http://www.teamwitchcraft.com
>>>>
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>>>
>>>
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>>
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>
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