Robin Szemeti writes: > WHICH IS EXACTLY WHAT I WAS SAYING ... (in big letters just to make sure > :) stunningly bright but experience in a different field .. understood. > but still one of the (very) bright ones. When I worked at an ISP, our motto was: The customer is an expert in their own field. Meaning, nobody's really a complete idiot and we'd seem just as dumb if we called brain surgery tech support, new mother tech support, or even gardening tech support. This has nothing to do with your thread, but this is London.pm so relevance be fucked :-) Nat
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