Thanks, Franz,
   LOL, no I won't die of hunger... :-)
   I have looked into renting a lute though!
   I am just trying to find out what amount of time is acceptable to wait
   for such a repair...
   I don't want to start trying to put undue pressure on my luthier if the
   average wait time for repairing two minor cracks (tragic accident --
   Bertha got bumped!!! :-) is 10 months.  If that were the case,
   "whining" about 5 months would make me terribly ashamed of myself...
   Warm regards,
   Brent
     __________________________________________________________________

   From: Franz Mechsner <franz.mechs...@northumbria.ac.uk>
   To: brentlynk <brentl...@bellsouth.net>
   Sent: Wed, June 22, 2011 11:55:32 AM
   Subject: AW: [LUTE] Re: Lute Repair?
   Hi,

   There may be lutes available to rent, from lute societies (I know that
   for sure for the German lute society) and also sometimes from luthiers.
   Maybe it's worth checking out. Even if you might not be formally
   eligible (which might be the case with the German society, but I don't
   exactly know), people might well be willing to help you in that special
   case where a lutenist is going to die from hunger if he would not get a
   lute soon.

   Best regards
   Franz



   ----------------------------------------------------
   Dr. Franz Mechsner
   Reader (Associate Professor)
   Northumbria University, Dept. of Psychology
   Northumberland Building
   Newcastle upon Tyne NE1 8ST (UK)
   Tel:  +44(0) 191 227 7479
   Fax: +44(0) 191 227 3190



     __________________________________________________________________

   Von: lute-...@cs.dartmouth.edu im Auftrag von brentlynk
   Gesendet: Mi 22.06.2011 17:50
   An: Edward Mast; David Smith
   Cc: lute@cs.dartmouth.edu
   Betreff: [LUTE] Re: Lute Repair?

   Hello everyone who kindly responded to my request for help!  Indeed,
   you are all
   wonderful and I thank you from the bottom of my heart! I can say right
   now that
   I agree with ALL of you and can see where everyone is coming from!!! (I
   love the
   lute community! :-)
   To clarify:
   The luthier is definitely reputable and I totally understand (and have
   always
   understood...) the time constraints on people (including luthiers). I
   know this
   is not a "shady" character I am dealing with...no worries.
   The cracked rib and soundboard were totally minor issues -- barely able
   to
   photograph the cracks for insurance purposes because they were so
   minor.  The
   luthier informed me that "it is not a big deal." The lute was totally
   playable
   and in no danger if the repairs hadn't ever been embarked upon (which
   is why I
   am second guessing whether or not it was a good idea to get them done
   in the
   first place, now! :-) I just didn't like knowing I had those two minor
   cracks
   which I knew would get longer and more severe over time...
   Yes, the soundboard/top will have to be "partially" removed to properly
   address
   the issues (thus, the $800 charge...).
   The luthier did NOT ask for, or "require" payment in advance -- I filed
   an
   insurance claim and made sure the luthier was paid asap because I
   figured the
   sooner the luthier was paid, the sooner I would get my lute back. The
   insurance
   company knew that I would need the lute for gigs as well, and they did
   not want
   to have to pay extra to cover lost revenue (which I am insured for...)
   so they
   stepped up to the plate, and I can honestly say, they did their job
   VERY well!
   I now realize (at this point) that paying (having payment made) in
   advance was
   probably a mistake, and I take full responsibility for it (no good deed
   goes
   unpunished, LOL :-). I was just more concerned about the insurance
   company
   paying than I was about the integrity of my luthier.
   I must also say that not all insurers are as evil as they are perceived
   to be,
   because they did pay up when the time came for them to (I had the
   policy for 15
   years as well, and never filed a claim before -- I can tell you that
   they have
   still made well over $1,000 off of me "after" paying my claim! :-).
   Indeed, I identify with the comment about the luthier just not wanting
   to have
   to give a firm delivery date...Probably too busy and such, and I
   totally
   understand.  But again, it has been 5 months and I was told that it
   would be
   ready "soon" a couple months ago.
   When I first sent the lute in for repairs, I didn't ask about if for
   over a
   month.  Then, I asked a month after that.  Then, I started asking every
   two
   weeks and have been continuing to ask every two weeks ever since. I
   have always
   been very nice (because I am! :-).
   The ONLY thing I regularly said to my luthier is as follows:
   -----------------------------------------------------------------------
   ---
   Howdy, xyz,
   I hope all is well for you and yours...
   I am just checking up on my lute's status...
   Warm regards,
   Brent
   -----------------------------------------------------------------------
   -------
   Hey, I am human and I am flawed, LOL -- I just always try to do unto
   others as I
   would have them do unto me...I realize I might have been being a bit
   obsequious,
   or, on the other hand, not putting on enough pressure -- I really was
   trying to
   maintain the middle ground.
   As far as having a backup lute, that is a GREAT idea, but I can't
   afford it. I
   have a huge bass lute and my student lute -- I can't play either in
   public
   because the bass lute can't be used for the music I am usually asked to
   play and
   the student lute is just NOT up to par for "public" performance.  I
   also have a
   hurdy-gurdy, some recorders and crumhorns (LOL, all insured...), but I
   am a
   lutenist first and foremost, musically (just ask my cats -- they freak
   out when
   I play the gurdy and crumhorns, LOL!)...
   I last asked for an update about my lute (I affectionately call her
   "Bertha") a
   couple weeks ago, and then, I asked again on Monday.
   Finally, out of frustration, I also (kindly) asked that if the repairs
   are going
   to take "too terribly much longer, I would like a letter to my
   insurance company
   explaining why it is taking so long so that they will begin to
   reimburse me for
   lost gigs, because that is why they paid so fast in the first place,
   and I
   already missed the local renaissance festival, church gigs, restaurant
   gigs,
   etc...but I couldn't ethically file a claim for lost revenue for the
   past
   several months because I knew I couldn't commit if I didn't have my
   lute..." All
   true -- honesty is the best policy -- I didn't commit to playing
   because I
   didn't have my instrument/lute (no, nobody wanted me to play crumhorn
   as a
   replacement, LOL... :-)
   Yes, I have another job, so I am not a lutenist as my "sole" means of
   support,
   but I still do play for money and I do depend upon that revenue...
   Long story short -- sorry this is so long!
   I was just thinking that in the business world, even dealing with
   artists,
   etc... (I am one, too!), I should be able to expect something more from
   my
   luthier about such an expensive repair (for minor cracks, but I
   understand
   having to pry up half the sound board...) more than "when it's ready,
   you'll be
   the first to know."
   Thanks again for all your help.  I now realize that I am just going to
   have to
   sit back, be patient and wait for the master. I respect my luthier,
   etc...
   Thanks again for tolerating me and for all your help.  Again, you are
   wonderful
   people and I am glad to have joined this list.  So much great
   information and so
   many wonderful people...
   God bless,
   Brent
   ----- Original Message ----
   From: Edward Mast <nedma...@aol.com>
   To: David Smith <d...@dolcesfogato.com>
   Cc: brentlynk <brentl...@bellsouth.net>; lute@cs.dartmouth.edu
   Sent: Wed, June 22, 2011 8:19:52 AM
   Subject: Re: [LUTE] Re: Lute Repair?
   Hello Brent,
   I think David's reply is on the mark.  My sense is that lute makers of
   any skill
   are generally very busy trying to fill orders for new instruments.
   While
   feeling obligated to do repair work on instruments they've built, this
   work is
   secondary to the new work they've contracted for.  As frustrating as it
   is to be
   without an instrument, I think nothing will be gained by pushing the
   maker about
   the repairs, though an occasional polite inquiry should be ok.
   A recommendation, though, since you rely on your instrument for work;
   if you can
   possibly afford it get a second instrument.  There are many things that
   can
   happen to a lute to make it temporarily unplayable.  Having a backup
   seems
   prudent.
   Best wishes,
   Ned
   On Jun 22, 2011, at 1:52 AM, David Smith wrote:
   > Hi Brent,
   > I have a little experience in both getting repairs and ordering
   instruments.
   > My experience is that luthiers must juggle many different demands on
   their
   > time and repairs are prioritized amongst all their other demands. One
   year
   > ago I had a bridge on a couple of year old 10 course lute come off. I
   > contacted the luthier and fedex'd the lute to him overnight with the
   > expectation that the repair could be done quickly. It took around 3
   months.
   > It was done beautifully and I love the result. I did not pay for it
   until it
   > was finished. The communication of expectations on the other hand was
   not
   > done cleanly. The luthier is a master builder but not necessarily a
   > fantastic PR person.
   >
   > In the same vain I have an 8 course lute (from a different luthier)
   that was
   > ordered last October with the expectation that it would be available
   > sometime around January. In March I was informed that it was almost
   done and
   > paid the remaining amount. I am still waiting. I have discussed this
   with
   > the luthier and there are many reasons why time does not flow as
   predictably
   > as I would like. This is an internationally recognized luthier with a
   > fantastic reputation for quality and reliability. I have no
   complaints
   > except that I expect production line timing from a craftsman - the
   > expectations do not match and I get to reset my expectations.
   >
   > If your luthier is reputable (which I assume he is) then it will
   happen when
   > it happens. I would love it if communication could be clearer but I
   have not
   > seen that. The response you received from the luthier sounds like
   someone
   > under lots of demands and unable or unwilling to provide time
   estimates.
   > This is one of the joys of owning a work of art (and there are really
   many
   > when you consider the living instrument in yours hands created from
   blocks
   > of wood).
   >
   > So, while I agree that it is getting near time for your repair to be
   done
   > and you are justified in your desire to have more precision in the
   responses
   > it is not surprising to me.
   >
   > I would approach the luthier with understanding of his constraints
   but also
   > continue, on a regular but not bothersome period, to ask for an
   update.
   >
   > I hope my experiences help some.
   >
   > Regards
   > David
   >
   > -----Original Message-----
   > From: lute-...@cs.dartmouth.edu [[1]mailto:lute-...@cs.dartmouth.edu]
   On Behalf
   > Of brentlynk
   > Sent: Tuesday, June 21, 2011 5:15 PM
   > To: lute@cs.dartmouth.edu
   > Subject: [LUTE] Lute Repair?
   >
   > Hello,
   >
   > I am new to this list, but I have been playing the 10-course lute for
   a
   > couple decades... :-)
   >
   > I have a problem and I am not sure how to handle it -- I really need
   some
   > advice and guidance from people who know the lute-world better than I
   do (I
   > play, but am pretty much "solo" secondary to geographical
   constraints,
   > LOL...).
   >
   > I sent my lute off to a reputable luthier (who built it about 15
   years
   > ago...) for repairing a cracked soundboard and rib, and I have had
   some
   > difficulty getting it back. It has been five months since I sent it
   in for
   > repairs, and the luthier was paid in advance (over $800) for the
   repairs...
   >
   > But when I last asked about getting it back because, like anybody, I
   want it
   > back, and on top of that, I am missing gigs and losing money, the
   luthier
   > simply
   > responded: "you'll be the first to know when it is finished."
   >
   > Well, that response kind of bothered me because I have been so
   patient and
   > the luthier told me that it would be ready "soon" a couple months
   ago...
   >
   > I realize that everyone is busy, etc...and I want to be a nice guy --
   I
   > certainly don't want to burn any bridges, etc...(which is why I am
   not
   > mentioning names!). But I am just wondering what an acceptable amount
   of
   > time is for getting such a repair done -- if it is 10 months and I am
   > complaining about it at the 5 month mark, I will be TOTALLY ashamed
   of
   > myself!!!!
   >
   > Please, anybody who has had experience with such a situation, I need
   > guidance!
   >
   > Warm regards,
   > Brent
   >
   >
   >
   > To get on or off this list see list information at
   > [2]http://www.cs.dartmouth.edu/~wbc/lute-admin/index.html
   >
   >

   --

References

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