You have to add the option key to that. So it would be, press command, option, 
P, and the letter R, when you hear the start up chime, and hold them down until 
you hear a second time.

Sent from my iPhone

On Jul 7, 2013, at 1:44 PM, "Chris Gilland" <ch...@clgproductions.com> wrote:

> No, not quite.
> 
> You actually hold all 3 of those keys down at the same time, power on the 
> machine, keep the keys held down until you hear the second chime, then 
> release.
> 
> Chris.
> 
> ----- Original Message ----- From: "Chris H" <christopher...@gmail.com>
> To: "Mac OSX & iOS Accessibility" <mac-access@mac-access.net>
> Sent: Sunday, July 07, 2013 1:28 PM
> Subject: Re: no joy with my new mac
> 
> 
>> Am I correct in thinking you can press command, p, r in that order when you 
>> hear the chimes to reset the PRam or something?
>> 
>> On 07/07/2013 15:54, John Gallagher wrote:
>>> Hi all
>>> Just set up my new mac did some downloads or should I say updates then
>>> it says restart.
>>> we restarted the machine and no joy what ever we do it sounds as as if
>>> it loads and Heather says the screen is blank so a bad start.
>>> is there an actual re set button some where.
>>> 
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