Hi John, If that doesn't work, you can try Sarah's suggestion of booting to the recovery partition. This is a hidden partition that Apple now places on your hard drive that works as a replacement for the startup DVD. You can boot into the Recovery partition by holding down the Command+r keys immediately after powering up and hearing the chime. Keep holding them down for a while, until a window with "OS X Utilities" appears (since you have sighted assistance).
You have options to restore from Time Machine backup, Reinstall OS X, Get Help Online, and run Disk Utility, so you can repair permissions. I haven't used this, but I recall that Sarah used the "Reinstall OS X" option recently. Sorry not to be able to provide first-hand details. Hope this explanation helps. Cheers, Esther On Jul 7, 2013, at 7:56 AM, John Gallagher wrote: > brilliant trying it now after four beeps i took my fingers off and it > bleeped again now waiting.At 18:44 07/07/2013, you wrote: >> To reset the PRAM, you have to hold down Command, Option, p and r, then >> press the Power key and keep holding down the four keys until you hear the >> chime four times. Release the four keys and the machine will boot normally. >> >> Also, having done updates, it's a good idea to repair permissions. >> >> Cheers, >> >> Anne >> >> >> On 7 Jul 2013, at 19:28, Chris H <christopher...@gmail.com> wrote: >> >> > Am I correct in thinking you can press command, p, r in that order when >> > you hear the chimes to reset the PRam or something? >> > >> > On 07/07/2013 15:54, John Gallagher wrote: >> >> Hi all >> >> Just set up my new mac did some downloads or should I say updates then >> >> it says restart. >> >> we restarted the machine and no joy what ever we do it sounds as as if >> >> it loads and Heather says the screen is blank so a bad start. >> >> is there an actual re set button some where. >> >> >> >> <--- Mac Access At Mac Access Dot Net ---> To reply to this post, please address your message to mac-access@mac-access.net You can find an archive of all messages posted to the Mac-Access forum at either the list's own dedicated web archive: <http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html> or at the public Mail Archive: <http://www.mail-archive.com/mac-access@mac-access.net/>. Subscribe to the list's RSS feed from: <http://www.mail-archive.com/mac-access@mac-access.net/maillist.xml> As the Mac Access Dot Net administrators, we do our very best to ensure that the Mac-Access E-Mal list remains malware, spyware, Trojan, virus and worm-free. However, this should in no way replace your own security strategy. We assume neither liability nor responsibility should something unpredictable happen. Please remember to update your membership preferences periodically by visiting the list website at: <http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/>