You could try a demo version of the new Elements 4.0 to see if
perhaps the problem has been eliminated in the upgrade. They have
"try outs" of their various software packages at http://www.adobe.com/
products/tryadobe/main.jsp
Tony
On 17-Nov-05, at 6:11 AM, Bryce Lee wrote:
(Deliberately cross-posted)
Entitled Perplexed!
I purchased a new copy of Photoshop Elements 3 some eight weeks ago.
The program encountered "errors" when loading on to my
Macintosh G3 iBook. 800 Mhz G3, 640 MB Ram with Panther (10.3.9)
as the operating system. Wanted to learn to do some form of
digital editing
to enhance my knowledge base.
As the program would not load
located the support knowledge base on Adobe's web site. Went
through the
entire list, trying everything to no avail. Even tried a new user
account, as well as reinstalling the system software from scratch. The
program would still not load! The computer met all of the published
criteria for the software.
Spoke with the help desk at Adobe, after many telephone calls. They
suggested perhaps the computer itself might be at fault. The help desk
did note any small glitch or problem within the computer would be
revealed by the software, even if other non-Adobe programs seemed
to work
satisfactorily.
Took the computer to my long-time dealer along with the software.
Nary a
G3 iBook in sight, "it's too old, you need a newer machine!" The
program
installed just fine on the G4 laptops in stock.
Do I replace the G3 iBook for the sake of one program? The iBook is
worth
about C$400.00 on a trade-in even with Apple Care through the end of
2006. A new G4 iBook is C$1600.00 plus tax. The company would not take
the G3 on trade, rather on consignment. Seems they are dogs on the
market.
Me, have been waiting to see what the new chip design for Apple would
bring if I was to upgrade later.
And too in my case have lost my two different contracts and hence
most of
my outside work (am on a long-term disability pension) for extra
money.
The reason I went from PC Windows to Macs 14 years ago was to do
contract
journalism in transportation. Now being told due to my age and
increasing
lack of physical mobility the work is being turned over to a much
younger, more mobile and more in tune with the real world person. Both
contracts due to expire in June 2006 state I can be turfed out on
eight
and nine months notice respectively. I have decided to not fight the
termination notices, at age 60 it just isn't worth the various
problems
I'd face.
So had my shop check over the G3 iBook. One of the memory chips which
they had installed when I purchased the iBook new, had gone bad. It
was
replaced, no charge. The program would still not load!
Am well and truly confused and perplexed. One friend has a 12" G3
iBook,
the program loads on that machine without a problem and it has less
memory! Have no intention of replacing the iBook; with loss of
contracts,
the money is not going to be there in the future. Contracts for me
in my
field at my age simply don't exist. As noted had thought of
upgradingwhen
the new chipsets arrive. However being cautious was going to wait
and and
see if any glitches developed in the new
computers so was figured two maybe three years down the road, not now.
Then too is this a quirk of Adobe? What other less intensive programs
exist? Am not a digital photography person, still the traditional film
for me. Had thought maybe having digital imagery for doing contracts
would've helped however in the interim the contract termination
notices
arrived so in a way the long-term concern is redundant.
Anybody on list have any ideas though? This has me really confused.
The G3 iBook continues to function with nary a visible problem.
A friend has since purchased the Photoshop Elements 3 from me for less
than I paid for same;
now there is a new version PS Elements 4 out on the market.
Bryce Lee
Burlington, ON
Canada eh?
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