Drat and double drat! Early last year I took advantage of PC World getting rid of the last G3 iBooks for a knockdown price. My 800MHz model became my trusty workhouse until a month ago when I replaced it with a Mac mini and the laptop became my mobile office for customer visits.
Or at least that was the plan, because Monday night while running .Mac Backup it decided to impress me with a pyrotechnic display - thousands of colours covering the entire display while a dark band rolled down the screen every second or so. "Yikes" (or words to that extent) I thought and ended up holding the power button down to put the machine out of its misery. After which the screen no longer worked, nor the external VGA display. I ended up putting the machine in target disk mode and getting everything backed up. Now, I don't have AppleCare (please don't snigger) - it would have cost 25% of the price of the laptop, which seemed like robbery (almost as bad as the guy at Dixons who tried to get me to purchase a £30-ish pound extended warranty on a £80 Palm Zire) but this sounded so similar to the infamous logic board problem that I decided to call Apple. And after a long wait while my ears got blasted with "Sledgehammer", etc. I spoke to a nice tech support guy, who sounded surprised when I gave him the serial number and then announced that: 1. the serial number was outside the range covered by the logic board replacement extension programme, so; 2. it wasn't covered, and therefore; 3. I would have to pay for any repair, since; 4. he had been told by customer support that there was no leeway regarding serial numbers. I've got the contact details for Apple Customer Services HQ in the UK but I wanted to get the opinion of the wise people here. The serial number is UV409xxx, which if you type it in on the Apple support site indicates that its a machine manufactured in March 2004. Since this is 6 months after the G3 iBook was replaced it would seem to indicates that the machine has been repaired once by Apple before I even purchased it, so could the replacement be faulty and do I have any chance getting Apple to handle it under the logic board programme? Neil -- Mac UK is sponsored by <http://lowendmac.com/> and... 123Inkjets.com <http://lowendmac.com/ad/123inkjets.html> Support Low End Mac <http://lowendmac.com/lists/support.html> Mac UK list info: <http://lowendmac.com/lists/mac-uk.shtml> --> AOL users, remove "mailto:"; Send list messages to: <mailto:[email protected]> To unsubscribe, email: <mailto:[EMAIL PROTECTED]> For digest mode, email: <mailto:[EMAIL PROTECTED]> Subscription questions: <mailto:[EMAIL PROTECTED]> Archive: <http://www.mail-archive.com/mac-uk%40mail.maclaunch.com/> iPod Accessories for Less at 1-800-iPOD.COM Fast Delivery, Low Price, Good Deal www.1800ipod.com
