On 11 Aug 2005, at 09:06, Neil Hughes wrote:
I've got the contact details for Apple Customer Services HQ in the UK
but I wanted to get the opinion of the wise people here. The serial
number is UV409xxx, which if you type it in on the Apple support site
indicates that its a machine manufactured in March 2004. Since this
is 6
months after the G3 iBook was replaced it would seem to indicates that
the machine has been repaired once by Apple before I even purchased
it,
so could the replacement be faulty and do I have any chance getting
Apple to handle it under the logic board programme?
It's probably worth trying. Even if they refuse you can still pursue
a claim under the Sale of Goods Act with PC World and/or under the
Consumer Credit Act if you paid with a credit card. Goods are still
required to be durable and fit for their purpose even though the
warranty may have expired.
For more info. contact the trading standards officer at your local
council or visit this website:
http://www.consumerdirect.gov.uk
--------------
Roger Houghton
Bath, England
[EMAIL PROTECTED]
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