some drivers are operating system specific. Go to http:// welcome.hp.com/country/us/en/support.html and type in your printer's model number and download the driver for it. Install it and everything should be back to normal. :-D
-Matt On Dec 1, 2007, at 11:16 AM, George H.Yankey wrote: > We have been using HP's scanner and printer for the last five or six > years with good results ; however, > last week we upgrades our OS from X 10.3.9 to X 10.4 and now we are > having scanner problems. > When scanning a picture or text both the image and the background > are green. > > HP's help refers me to Mac's ColorSynch utility. In the first place, > I don't know anything about ColorSynch and in the second place, when > I looked at ColorSynch's Devise option the scanner does not show up. > I downloaded scanner driver updates and that did not help. > Do we have an outdated scanner that is not compatible with 10.4 or > is something else going on? > Help would be appreciated! > > George > > > _______________________________________________ > The next Louisville Computer Society meeting will > be January 22 at MacAuthority, 128 Breckinridge Lane. > Posting address: MacGroup at erdos.math.louisville.edu > Information: http://www.math.louisville.edu/mailman/listinfo/macgroup > www.MattFro.com -------------- next part -------------- An HTML attachment was scrubbed... URL: http://www.math.louisville.edu/pipermail/macgroup/attachments/20071201/94d5b016/attachment-0001.html
