Matt,  I tried that and it did not solve my problem.

George


On Dec 1, 2007, at 11:30 AM, Matt Frost wrote:

> some drivers are operating system specific.  Go to http:// 
> welcome.hp.com/country/us/en/support.html and type in your  
> printer's model number and download the driver for it.  Install it  
> and everything should be back to normal.  :-D
>
> -Matt
>
> On Dec 1, 2007, at 11:16 AM, George H.Yankey wrote:
>
>> We have been using HP's scanner and printer for the last five or six
>> years with good results ; however,
>> last week we upgrades our OS  from X 10.3.9 to X 10.4 and now we are
>> having scanner problems.
>> When scanning a picture  or text  both the image and the background
>> are green.
>>
>> HP's help refers me to Mac's ColorSynch utility. In the first place,
>> I don't know anything about ColorSynch and in the second place, when
>> I looked at ColorSynch's Devise option the scanner does not show up.
>> I downloaded scanner driver updates and that did not help.
>>      Do we have an outdated  scanner that is not compatible with 10.4 or
>> is something else going on?
>> Help would be appreciated!
>>
>> George
>>      
>>
>> _______________________________________________
>> The next Louisville Computer Society meeting will
>> be January 22 at MacAuthority, 128 Breckinridge Lane.
>> Posting address: MacGroup at erdos.math.louisville.edu
>> Information: http://www.math.louisville.edu/mailman/listinfo/macgroup
>>
>
> www.MattFro.com
>
> _______________________________________________
> The next Louisville Computer Society meeting will
> be January 22 at MacAuthority, 128 Breckinridge Lane.
> Posting address: MacGroup at erdos.math.louisville.edu
> Information: http://www.math.louisville.edu/mailman/listinfo/macgroup

-------------- next part --------------
An HTML attachment was scrubbed...
URL: 
http://www.math.louisville.edu/pipermail/macgroup/attachments/20071202/7444a0ae/attachment.html
 

Reply via email to