Lee,

I've got a MacBook Pro (2 years old this summer) with 10.5.7 and am
running Photoshop Elements 4 without any problems.

I have an epson 1650 scanner (circa 2001) and can scan very well through
APE 4.

Harry

Thursday, July 2, 20091:19 PMLee [email protected]

>I thought others might be interested in the letter I wrote to Pacific  
>Image Electronics, with a copy to Costco.
>
>
>Some weeks ago, I bought the PIE 3650U slide scanner from Costco after  
>carefully checking the box to be sure it was listed as Mac compatible.  
>Mac compatibility is stated quite prominently on the packaging,  
>although there is a caveat about the TWAIN drivers not working with  
>Adobe products under Mac OS X 10.5.
>
>Upon getting it home, I found Adobe Photoshop Elements 4.0 was bundled  
>with the device. This version of Elements will not run on any version  
>of Mac OS X released in the past two years. Nor will the TWAIN driver,  
>although the latter was not a surprise. Your Web page states:
>
>"Since the release of Apple's 10.5 Leopard OS, our drivers are no  
>longer compatible with a direct import into Adobe Products. This is  
>due to the new Adobe software structure and driver handling. You may  
>use Cyberview X to scan directly into a file folder on your hard drive  
>then open images into Adobe for editing..."
>
>An email conversation with your tech support was not very satisfying.  
>When I pointed out these problems, the response was that "Macintosh  
>changes it's [sic] operating system so quick we can't keep up with  
>him." But, Leopard, the last major update to Mac OS X was in 2007.  
>Moreover, the changes you mention are in Adobe products.
>
>Since this problem should have been known for well over two years, why  
>is it not fixed in current software? Why is there no TWAIN/SANE driver  
>compatible with Intel-based Macs and the Leopard release of the  
>operating system? Why isn't a modern version of Adobe Photoshop  
>Elements being shipped with the machine?
>
>We next consider the bundled Cyberview X software, which does work on  
>Mac OS X Leopard, but is clearly a hasty port from the Windows  
>version. As evidence of this, note that the "Quit" menu item--standard  
>on the Mac--is grayed out and the "Exit" menu item--standard on Windows-- 
>is used for quitting the program. Any seasoned Mac user will be  
>disappointed at first glance with this software because the user  
>interface is at best confusing and clumsy, and it doesn't have the  
>polish and feel of the other programs running beside it. Moreover, it  
>is quite slow, probably because portions of it are running in PowerPC  
>emulation mode and it is certainly not multiprocessor aware. This  
>means the code probably has not been touched in three or four years  
>because Apple has long been shipping only multi-core Intel-based  
>Macintoshes.
>
>This leaves third-party software. Your Web page lists SilverFast and  
>VueScan as third-party alternatives for use with your scanners.  
>SilverFast specifically does not support Mac OS X 10.5, Leopard.  
>VueScan does not support the 3650U on Intel-based Mac hardware,  
>probably because it uses your drivers. This was disappointing to me  
>because I have been a very happy user of VueScan for years under both  
>Mac and Linux.
>
>If you cannot support non-Windows operating systems, I suggest you  
>help some others develop drivers for you. For example, Hamrick  
>Software publishes the excellent and inexpensive VueScan scanner  
>software, mentioned above, that already supports hundreds of different  
>scanner models under Windows, Mac OS X and Linux.
>
>Or, you could give some of the open source driver projects the use of  
>your machines and the technical specifications needed to develop for  
>them.
>
>I've returned this scanner to the store.
>
>
>
>
>_______________________________________________
>MacGroup mailing list
>[email protected]
>http://www.math.louisville.edu/mailman/listinfo/macgroup




_______________________________________________
MacGroup mailing list
[email protected]
http://www.math.louisville.edu/mailman/listinfo/macgroup

Reply via email to