I did a restart on VO and it was on an install button. So I took that
and now it says signing into the app store, but it's been saying this
for about 20 minutes. Appears t be totally stuck doing this step. I
also can't exit this. Yikes, panic.

On 5/7/14, Tim Kilburn <kilbu...@me.com> wrote:
> Hi,
>
> VO shouldn't quit working though.  Hmmm.
>
> Later...
>
> Tim Kilburn
> Fort McMurray, AB Canada
>
> On May 7, 2014, at 12:53 PM, Chris Apple boy <christopher...@gmail.com>
> wrote:
>
>> No you don't. It just goes ahead and erases it once you agreed to do so.
>> You can now quit Disk Utility and reinstall Mac Os X.
>>
>> Regards Chris
>> Clap along if you feel like happiness is the truth!
>>
>> On 07/05/2014 19:49, Deb Lewis wrote:
>>> OK. Duh, I do feel stupid. This time nothing was greyed out and I
>>> agreed to all of the agreements. It didn't say anything like starting
>>> to reformat and it's just sitting there at least in terms of feedback.
>>> I assume I've done the deed since I didn't get any errors and there's
>>> no longer any VO? I guess I expected to get a start button or
>>> something after I agreed to everything.
>>>
>>>
>>> On 5/7/14, Tim Kilburn <kilbu...@me.com> wrote:
>>>> Hi,
>>>>
>>>> As Chris mentioned, you must do this from the Recovery Partition.  The
>>>> reason everything is dimmed out is that you are currently running the
>>>> MacOS
>>>> from that HD, so you are not allowed to erase the "blessed" running
>>>> system.
>>>> So, restart your computer and as you hear the Startup Chime, hold down
>>>> the
>>>> cmd and "r" keys simultaneously for about 5 seconds then release.  Wait
>>>> for
>>>> a minute or so then press cmd-f5 and see if VO activates.  If it does,
>>>> then
>>>> you can erase the HD and install the OS to base system.  If VO doesn't
>>>> start, wait another minute or so and try again.  It shouldn't take
>>>> longer
>>>> than that to bring up the utilities.
>>>>
>>>> Later...
>>>>
>>>> Tim Kilburn
>>>> Fort McMurray, AB Canada
>>>>
>>>> On May 7, 2014, at 11:50 AM, Deb Lewis <deblewi...@gmail.com> wrote:
>>>>
>>>>> Hi:
>>>>> I'm returning my MacBook Air to myoffice and need to reformat it
>>>>> first. I went into Disk Utility and selected Erase but everything is
>>>>> greyed out even though I've selected the drive etc. I'm obviously
>>>>> missing some steps, LOL. I know this should be doable with VO because
>>>>> I think I've seen it happen before, but as I said, I'm obviously not
>>>>> quite getting it right since no options are available.
>>>>> Thanks in advance for any help.
>>>>>
>>>>> Deb
>>>>>
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