Hi, Did it ask you for your Apple ID and password? If not, that's what it is waiting for. Try the Window Chooser cmd-f2-f2 and see if you can bring focus to that area.
Later... Tim Kilburn Fort McMurray, AB Canada On May 7, 2014, at 1:05 PM, Deb Lewis <deblewi...@gmail.com> wrote: > I did a restart on VO and it was on an install button. So I took that > and now it says signing into the app store, but it's been saying this > for about 20 minutes. Appears t be totally stuck doing this step. I > also can't exit this. Yikes, panic. > > On 5/7/14, Tim Kilburn <kilbu...@me.com> wrote: >> Hi, >> >> VO shouldn't quit working though. Hmmm. >> >> Later... >> >> Tim Kilburn >> Fort McMurray, AB Canada >> >> On May 7, 2014, at 12:53 PM, Chris Apple boy <christopher...@gmail.com> >> wrote: >> >>> No you don't. It just goes ahead and erases it once you agreed to do so. >>> You can now quit Disk Utility and reinstall Mac Os X. >>> >>> Regards Chris >>> Clap along if you feel like happiness is the truth! >>> >>> On 07/05/2014 19:49, Deb Lewis wrote: >>>> OK. Duh, I do feel stupid. This time nothing was greyed out and I >>>> agreed to all of the agreements. It didn't say anything like starting >>>> to reformat and it's just sitting there at least in terms of feedback. >>>> I assume I've done the deed since I didn't get any errors and there's >>>> no longer any VO? I guess I expected to get a start button or >>>> something after I agreed to everything. >>>> >>>> >>>> On 5/7/14, Tim Kilburn <kilbu...@me.com> wrote: >>>>> Hi, >>>>> >>>>> As Chris mentioned, you must do this from the Recovery Partition. The >>>>> reason everything is dimmed out is that you are currently running the >>>>> MacOS >>>>> from that HD, so you are not allowed to erase the "blessed" running >>>>> system. >>>>> So, restart your computer and as you hear the Startup Chime, hold down >>>>> the >>>>> cmd and "r" keys simultaneously for about 5 seconds then release. Wait >>>>> for >>>>> a minute or so then press cmd-f5 and see if VO activates. If it does, >>>>> then >>>>> you can erase the HD and install the OS to base system. If VO doesn't >>>>> start, wait another minute or so and try again. It shouldn't take >>>>> longer >>>>> than that to bring up the utilities. >>>>> >>>>> Later... >>>>> >>>>> Tim Kilburn >>>>> Fort McMurray, AB Canada >>>>> >>>>> On May 7, 2014, at 11:50 AM, Deb Lewis <deblewi...@gmail.com> wrote: >>>>> >>>>>> Hi: >>>>>> I'm returning my MacBook Air to myoffice and need to reformat it >>>>>> first. I went into Disk Utility and selected Erase but everything is >>>>>> greyed out even though I've selected the drive etc. I'm obviously >>>>>> missing some steps, LOL. I know this should be doable with VO because >>>>>> I think I've seen it happen before, but as I said, I'm obviously not >>>>>> quite getting it right since no options are available. >>>>>> Thanks in advance for any help. >>>>>> >>>>>> Deb >>>>>> >>>>>> -- >>>>>> You received this message because you are subscribed to the Google >>>>>> Groups >>>>>> "MacVisionaries" group. >>>>>> To unsubscribe from this group and stop receiving emails from it, send >>>>>> an >>>>>> email to macvisionaries+unsubscr...@googlegroups.com. >>>>>> To post to this group, send email to macvisionaries@googlegroups.com. >>>>>> Visit this group at http://groups.google.com/group/macvisionaries. >>>>>> For more options, visit https://groups.google.com/d/optout. >>>>> >>>>> -- >>>>> You received this message because you are subscribed to the Google >>>>> Groups >>>>> "MacVisionaries" group. >>>>> To unsubscribe from this group and stop receiving emails from it, send >>>>> an >>>>> email to macvisionaries+unsubscr...@googlegroups.com. >>>>> To post to this group, send email to macvisionaries@googlegroups.com. >>>>> Visit this group at http://groups.google.com/group/macvisionaries. >>>>> For more options, visit https://groups.google.com/d/optout. >>>>> >>>> >>> >>> -- >>> You received this message because you are subscribed to the Google Groups >>> "MacVisionaries" group. >>> To unsubscribe from this group and stop receiving emails from it, send an >>> email to macvisionaries+unsubscr...@googlegroups.com. >>> To post to this group, send email to macvisionaries@googlegroups.com. >>> Visit this group at http://groups.google.com/group/macvisionaries. >>> For more options, visit https://groups.google.com/d/optout. >> >> -- >> You received this message because you are subscribed to the Google Groups >> "MacVisionaries" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to macvisionaries+unsubscr...@googlegroups.com. >> To post to this group, send email to macvisionaries@googlegroups.com. >> Visit this group at http://groups.google.com/group/macvisionaries. >> For more options, visit https://groups.google.com/d/optout. >> > > -- > You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to macvisionaries+unsubscr...@googlegroups.com. > To post to this group, send email to macvisionaries@googlegroups.com. > Visit this group at http://groups.google.com/group/macvisionaries. > For more options, visit https://groups.google.com/d/optout. -- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to macvisionaries+unsubscr...@googlegroups.com. To post to this group, send email to macvisionaries@googlegroups.com. Visit this group at http://groups.google.com/group/macvisionaries. For more options, visit https://groups.google.com/d/optout.