Hi Grant,
I received these Dongles so long ago. So, if I am comprehending you correctly, the Dongle is authorized specific to JAWS 15. Is that correct? Thanks. For the clarification. Eileen From: macvisionaries@googlegroups.com [mailto:macvisionaries@googlegroups.com] On Behalf Of Grant Hardy Sent: Tuesday, September 2, 2014 12:38 PM To: MacVisionaries List Subject: Re: A few issues with Boot Camp, and a heads-up for users of JAWS Hello Eileen: You have two Dongles? I assume you have two separate licenses of JAWS, then? In any case, yes, if a Dongle is authorized for JAWS 15, then yes, it should work without issues. As for internet activation, there are really no guarantees whether or not updating the Boot Camp Support Software would deactivate your license of JAWS. You could try exiting JAWS completely during the upgrade and use another screen reader, such as NVDA or Narrator. There's also a chance the installation will be smooth and there'll be no issues. I immediately was told that the installer couldn't complete, and after researching the problem online I determined that a few people had given the suggestion of trying to uninstall third party video software before running the installer. As I said, this did indeed work for me. Maybe this isn't a normal thing to have to do, though. If other JAWS users have tried repairing or reinstalling the Boot Camp Support Software, I'd ask them to chime in and let me know how things went. It's also possible that removing "Freedom Scientific Video Intercept Software" from the "Programs and Features" section of the Control Panel would work better. In any case, if your JAWS deactivates, FS should be able to reset it for you but I would recommend reporting this to them as a bug, which I honestly believe it is. To respond to some points made by other listers, giving up commercial screen reading software just isn't an option a lot of us would want to do as I do rely on some of the power features of JAWS, for example, to make me more efficient. Two examples that immediately spring to mind are speech and sounds schemes, and the flexible web feature. Indeed, I feel that with a machine that can run JAWS, Window-Eyes, NVDA, and VoiceOver, as well as any other screen reader you like, you have the greatest number of tools in your toolbox to deal with any screen reading needs that come up. I would hope though that one day JAWS will embrace the more benign copy protection models that are used by companies like Microsoft and Apple, which enforce their EULA but in a much more user friendly way. With Apple for example, you need only sign in with your Apple ID and password, and you have access to all your purchases. With Microsoft, you can activate repeatedly on the same machine and it'll automatically push it through for you. If you change machines, they have a 24/7 call centre that you can telephone. In any case, I guess further discussion of this particular point should be taken to a different list, but I did want to bring this JAWS and Boot Camp issue to listers' attention. Cheers, Grant On Sep 2, 2014, at 12:15 PM, Eileen Misrahi <eileen.misr...@gmail.com> wrote: Hello, I am running a 2013 MBA, with Win 8.1 installed in Bootcamp. The JAWS version is 15 current build. Right now, I am not having any issues with JAWS running in Bootcamp, but it seems that when Bootcamp has an upgrade that's when there may be issues? I have 2 old FS JAWS dongles stashed away in a safe place. Will these work if I need to switch over to using a Dongle to run JAWS in Bootcamp? I'm just curious for now. Thanks. Eileen -----Original Message----- From: macvisionaries@googlegroups.com [mailto:macvisionaries@googlegroups.com] On Behalf Of The Believer Sent: Tuesday, September 2, 2014 10:47 AM To: macvisionaries@googlegroups.com Subject: Re: A few issues with Boot Camp, and a heads-up for users of JAWS My MBP is mid 2012 and only one USB port. >From The Believer. . . What if it were true? ancient.ali...@icloud.com On 9/2/2014 7:13 AM, 'Chris Blouch' via MacVisionaries wrote: Hmm. I don't recall any MacBook Pros that had less than two USB ports. On the non-retina models there are two on the left edge. On the newer non-CD Retina models there is one on both the left and right sides. CB On 8/31/14, 6:05 PM, Grant Hardy wrote: Hi Mark, Go ahead and set up Windows 7 and JAWS on your MBP if that's what you want to do. :) I doubt you'll have any difficulties. I only had trouble because I was following specific troubleshooting steps. I removed the JAWS and Window-Eyes video drivers from the Device Manager, with intent to repair them later. In retrospect, I suppose I should have uninstalled "Freedom Scientific Video Intercept" from the Programs and Features panel in Control Panel, but there is no guarantee that this would have made any difference. In any case, I was quite taken aback that this would have totally deactivated JAWS. Dongles have their fair share of problems too, but are definitely a little more fail safe. Just a random example of a problem I've experienced with FS Dongles, if you connect a dongle to a computer too early (e.g. before JAWS is installed), then install JAWS, the Dongle will work absolutely fine. However, Windows will offer you a driver update for the Dongle. If you install that update, the Dongle will stop working and you'll have a lot of troubleshooting to do before things start working again. Also of course on something like a Macbook Pro, if it is a current model, you'll only have one USB port to work with (given the Dongle will take up the other one). That's rather unfortunate. While repairing the Boot Camp support software is not exactly a normal part of using the computer that most people will have to do, Apple does roll out updates to the software from time to time which a lot of users will want to take advantage of. While I don't have first hand knowledge of this, I suspect those updates will throw off the activation as well. Cheers, Grant On Aug 31, 2014, at 12:45 PM, M. Taylor <mk...@ucla.edu <mailto:mk...@ucla.edu%20%0b%3cmailto:mk...@ucla.edu> <mailto:mk...@ucla.edu>> wrote: Hello Grant, I am so sorry you are having this problem but thank you so much for sharing your insights. How does one go about uninstalling the Jaws Intercept video drivers? I was thinking about setting up Windows 7 on my MacBook Pro but, after reading your post, perhaps I'll rethink this. Thanks again, Mark -----Original Message----- From: macvisionaries@googlegroups.com <mailto:macvisionaries@googlegroups.com> [mailto:macvisionaries@googlegroups.com] On Behalf Of Grant Hardy Sent: Saturday, August 30, 2014 8:04 PM To: MacVisionaries List Subject: A few issues with Boot Camp, and a heads-up for users of JAWS Hello all, I encountered Wi-Fi issues on a late 2013 Retina Macbook Pro while running Windows 8.1 professional via Boot Camp. I therefore decided to do some troubleshooting. Really the only troubleshooting suggestion I could find apart from erasing my Windows partition and starting from scratch was to repair the Boot Camp support software. I tried to do this but got errors saying that the installer could not complete and to try it again at a later time. Upon doing some research, I discovered that at least a few people got these errors who had third-party video drivers installed, and therefore the fix was to temporarily uninstall all third-party video devices, repair the Boot Camp installation, then reinstall them. As you probably know, JAWS does in fact install a video driver to assist with screen reading, so I uninstalled it temporarily and sure enough, this was the fix. The Boot Camp installer was able to run at that point and repaired the support software. Unfortunately, it seems that uninstalling the Freedom Scientific Video Intercept drivers triggered my JAWS activation to be lost. Clearly this should not have happened, but I've encountered many situations where this has happened to JAWS over the years for fairly minor system tweaks, or even smaller things such as turning off the Wi-Fi switch on a laptop, and occasionally you can fix the problem by putting things back to the way they were. I hoped that reinstalling the Video Intercept drivers would have re-activated my copy of JAWS, but it did not. This feels like a bug, and I think users of JAWS should be aware that if they are going to repair or update their Boot Camp Support Software, it is likely that they will lose their activation. Since Apple does post updates to the support software from time to time, I think this is something to keep in mind. On another note my Wi-Fi issues are unfortunately not resolved. Among other things, Wi-Fi does not work after the computer sleeps. Windows thinks that I am using a separate Wi-Fi adapter (e.g. the label of the adapter changes from "Wi-Fi" to "Wi-Fi 2", and no connections can be established until the computer is rebooted. Also, the connection drops quite frequently--and again, this only happens while using Windows and not with OS X. Just wanted to share, but any insight would of course be welcomed. Grant -- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to macvisionaries+unsubscr...@googlegroups.com <mailto:macvisionaries+unsubscr...@googlegroups.com>. To post to this group, send email to macvisionaries@googlegroups.com <mailto:macvisionaries@googlegroups.com>. Visit this group at http://groups.google.com/group/macvisionaries. For more options, visit https://groups.google.com/d/optout. -- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to macvisionaries+unsubscr...@googlegroups.com <mailto:macvisionaries+unsubscr...@googlegroups.com>. To post to this group, send email to macvisionaries@googlegroups.com <mailto:macvisionaries@googlegroups.com>. Visit this group at http://groups.google.com/group/macvisionaries. 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