Hi Mark,
Go ahead and set up Windows 7 and JAWS on your MBP if that's
what you
want to do. :) I doubt you'll have any difficulties. I only had
trouble because I was following specific troubleshooting steps. I
removed the JAWS and Window-Eyes video drivers from the Device
Manager, with intent to repair them later. In retrospect, I
suppose I
should have uninstalled "Freedom Scientific Video Intercept"
from the
Programs and Features panel in Control Panel, but there is no
guarantee that this would have made any difference. In any case, I
was
quite taken aback that this would have totally deactivated JAWS.
Dongles have their fair share of problems too, but are definitely a
little more fail safe. Just a random example of a problem I've
experienced with FS Dongles, if you connect a dongle to a computer
too
early (e.g. before JAWS is installed), then install JAWS, the
Dongle
will work absolutely fine. However, Windows will offer you a driver
update for the Dongle. If you install that update, the Dongle will
stop working and you'll have a lot of troubleshooting to do before
things start working again. Also of course on something like a
Macbook
Pro, if it is a current model, you'll only have one USB port to
work
with (given the Dongle will take up the other one). That's rather
unfortunate.
While repairing the Boot Camp support software is not exactly a
normal
part of using the computer that most people will have to do, Apple
does roll out updates to the software from time to time which a
lot of
users will want to take advantage of. While I don't have first hand
knowledge of this, I suspect those updates will throw off the
activation as well.
Cheers,
Grant
On Aug 31, 2014, at 12:45 PM, M. Taylor <mk...@ucla.edu
<mailto:mk...@ucla.edu>> wrote:
Hello Grant,
I am so sorry you are having this problem but thank you so much
for
sharing
your insights.
How does one go about uninstalling the Jaws Intercept video
drivers?
I was thinking about setting up Windows 7 on my MacBook Pro but,
after
reading your post, perhaps I'll rethink this.
Thanks again,
Mark
-----Original Message-----
From: macvisionaries@googlegroups.com
<mailto:macvisionaries@googlegroups.com>
[mailto:macvisionaries@googlegroups.com] On Behalf Of Grant Hardy
Sent: Saturday, August 30, 2014 8:04 PM
To: MacVisionaries List
Subject: A few issues with Boot Camp, and a heads-up for users of
JAWS
Hello all,
I encountered Wi-Fi issues on a late 2013 Retina Macbook Pro while
running
Windows 8.1 professional via Boot Camp. I therefore decided to do
some
troubleshooting. Really the only troubleshooting suggestion I
could
find
apart from erasing my Windows partition and starting from scratch
was to
repair the Boot Camp support software. I tried to do this but got
errors
saying that the installer could not complete and to try it again
at a
later
time.
Upon doing some research, I discovered that at least a few people
got
these
errors who had third-party video drivers installed, and therefore
the
fix
was to temporarily uninstall all third-party video devices, repair
the Boot
Camp installation, then reinstall them. As you probably know, JAWS
does in
fact install a video driver to assist with screen reading, so I
uninstalled
it temporarily and sure enough, this was the fix. The Boot Camp
installer
was able to run at that point and repaired the support software.
Unfortunately, it seems that uninstalling the Freedom Scientific
Video
Intercept drivers triggered my JAWS activation to be lost. Clearly
this
should not have happened, but I've encountered many situations
where
this
has happened to JAWS over the years for fairly minor system
tweaks,
or even
smaller things such as turning off the Wi-Fi switch on a
laptop, and
occasionally you can fix the problem by putting things back to the
way they
were. I hoped that reinstalling the Video Intercept drivers would
have
re-activated my copy of JAWS, but it did not. This feels like a
bug,
and I
think users of JAWS should be aware that if they are going to
repair or
update their Boot Camp Support Software, it is likely that they
will
lose
their activation. Since Apple does post updates to the support
software from
time to time, I think this is something to keep in mind.
On another note my Wi-Fi issues are unfortunately not resolved.
Among
other
things, Wi-Fi does not work after the computer sleeps. Windows
thinks
that I
am using a separate Wi-Fi adapter (e.g. the label of the adapter
changes
from "Wi-Fi" to "Wi-Fi 2", and no connections can be established
until the
computer is rebooted. Also, the connection drops quite
frequently--and
again, this only happens while using Windows and not with OS X.
Just wanted to share, but any insight would of course be welcomed.
Grant
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