Hi, everyone. I just installed the latest update for El Capitan. Good news, 
Apple fixed that bug in mail. I wasn’t getting any sound at all when new 
messages would arrive. Now, the new mail sound finally works with this update. 
Yay! Just wanted to let you guys know.
Katie
> On Oct 29, 2015, at 7:19 PM, Craig Werner <coffeeb...@gmail.com> wrote:
> 
> I was one of the first people to report this problem to the VoiceOver 
> community. All sound preferences were set properly, and no amount of mail 
> sound to tweaking restored the new mail sound. I reported the problem to 
> Apple and was told by a rep that he had run into the problem with some users, 
> but it is not on the list of El Capitan emerging issues. For this and other 
> reasons, I rolled back to Yosemite 10.10.5.
> 
> Craig
> 
> 
> On Thursday, October 29, 2015, george b <gbma...@gmail.com 
> <mailto:gbma...@gmail.com>> wrote:
> Tell me what to do to make a custom sound please
> thanks
> 
> -----Original Message-----
> From: macvisionaries@googlegroups.com <javascript:;> 
> [mailto:macvisionaries@googlegroups.com <javascript:;>] On Behalf Of John 
> Panarese
> Sent: Thursday, October 29, 2015 13:57
> To: macvisionaries@googlegroups.com <javascript:;>
> Subject: Re: [Bulk] [Bulk] [Bulk] still no new message sound in Mail
> 
>    Do you have a custom sound you can copy into your user library/sounds 
> folder?  If so, I would try using that one just to see if that works.
> 
> 
> Take Care
> 
> John D. Panarese
> Director
> Mac for the Blind
> Tel, (631) 724-4479
> Email, j...@macfortheblind.com <javascript:;>
> Website, http://www.macfortheblind.com <http://www.macfortheblind.com/>
> 
> APPLE CERTIFIED SUPPORT PROFESSIONAL and Trainer
> 
> AUTHORIZED APPLE STORE BUSINESS AFFILIATE
> 
> MAC and iOS VOICEOVER TRAINING AND SUPPORT
> 
> 
> 
> > On Oct 29, 2015, at 12:33 PM, Katie Zodrow <kzodrow...@att.net 
> > <javascript:;>> wrote:
> >
> > Hi, John its Katie. I tried using the glass sound effect when I checked for 
> > new mail 2 days ago, and nothing happened. Then I went back to the new mail 
> > sound and when I check for new messages, I still don’t hear anything. I’m 
> > having  no luck at this. In mail preferences in the general tab, I have the 
> > checkbox checked for play sounds for other mail actions. In the 
> > notification center, I have alerts and sounds checked for the mail app. The 
> > notification center is something new I haven’t seen on my Mac before since 
> > I upgraded from Snow Leopard. I’m not sure why this isn’t working.
> > Do you have any other ideas? Should I have someone at the Apple store look 
> > at my Mac again?
> > Thanks.
> > Katie
> >> On Oct 26, 2015, at 4:58 PM, John Panarese <jpanar...@gmail.com 
> >> <javascript:;>> wrote:
> >>
> >>  I’d try the original new mail sound and see what happens. I am using it 
> >> now, though I do prefer my custom sound and will probably go back to using 
> >> it, since it was working.
> >>
> >>
> >> Take Care
> >>
> >> John D. Panarese
> >> Director
> >> Mac for the Blind
> >> Tel, (631) 724-4479
> >> Email, j...@macfortheblind.com <javascript:;>
> >> Website, http://www.macfortheblind.com <http://www.macfortheblind.com/>
> >>
> >> APPLE CERTIFIED SUPPORT PROFESSIONAL and Trainer
> >>
> >> AUTHORIZED APPLE STORE BUSINESS AFFILIATE
> >>
> >> MAC and iOS VOICEOVER TRAINING AND SUPPORT
> >>
> >>
> >>
> >>> On Oct 26, 2015, at 7:07 PM, Katie Zodrow <kzodrow...@att.net 
> >>> <javascript:;>> wrote:
> >>>
> >>> Hi, John. Normally I have the new message sound selected in Mail, but I 
> >>> changed the sound effect to glass instead. I checked the box after that 
> >>> when it said select ellipsis and closed out of mail preferences. I sent a 
> >>> test email to myself and thought the glass sound was going to work, but 
> >>> nothing happened when I got the email. Should I go back to the default 
> >>> mail sound or select a different sound?
> >>> Thanks.
> >>> Katie
> >>>> On Oct 26, 2015, at 3:52 PM, John Panarese <jpanar...@gmail.com 
> >>>> <javascript:;>> wrote:
> >>>>
> >>>> Did you try messing with the popup menu for the new mail sound and try 
> >>>> different options. I just changed mine back to the default sound and it 
> >>>> is working. It was not working initially, which was why I was using a 
> >>>> custom sound I put on the system. However, now it is working.
> >>>>
> >>>>
> >>>> Take Care
> >>>>
> >>>> John D. Panarese
> >>>> Director
> >>>> Mac for the Blind
> >>>> Tel, (631) 724-4479
> >>>> Email, j...@macfortheblind.com <javascript:;>
> >>>> Website, http://www.macfortheblind.com <http://www.macfortheblind.com/>
> >>>>
> >>>> APPLE CERTIFIED SUPPORT PROFESSIONAL and Trainer
> >>>>
> >>>> AUTHORIZED APPLE STORE BUSINESS AFFILIATE
> >>>>
> >>>> MAC and iOS VOICEOVER TRAINING AND SUPPORT
> >>>>
> >>>>
> >>>>
> >>>>> On Oct 26, 2015, at 6:37 PM, Katie Zodrow <kzodrow...@att.net 
> >>>>> <javascript:;>> wrote:
> >>>>>
> >>>>> Hi, Mark and George. That’s exactly what happens to me with Mail too. I 
> >>>>> get the swishing send mail sound but no new mail sound when I receive 
> >>>>> messages. All the other sound effects and Voiceover work fine on my Mac.
> >>>>> I guess there’s a few of us that have this problem besides me. I’m glad 
> >>>>> I’m not the only one.
> >>>>> Katie
> >>>>>> On Oct 25, 2015, at 11:02 PM, M. Taylor <mk...@ucla.edu 
> >>>>>> <javascript:;>> wrote:
> >>>>>>
> >>>>>> Hello Katie,
> >>>>>>
> >>>>>> I'm curious, are you hearing sound effects in other applications such 
> >>>>>> as the Messages app?
> >>>>>>
> >>>>>> Be sure that your system sound preferences are set correctly.
> >>>>>>
> >>>>>> Please do the following:
> >>>>>>
> >>>>>> Note, the following steps assume that you are using only the 
> >>>>>> computer's internal speakers for sound output.
> >>>>>>
> >>>>>> 1.
> >>>>>> With all applications closed, from the Apple Menu, select System 
> >>>>>> Preferences.
> >>>>>>
> >>>>>> 2.
> >>>>>> Select Sounds.  A dialogue box will open containing three Tabs labeled 
> >>>>>> Sound Effects, Output, and Input.
> >>>>>>
> >>>>>> 3.
> >>>>>> On the Sound Effects tab, make certain that the "Play sound effects 
> >>>>>> through" option is set to Internal speakers.
> >>>>>>
> >>>>>> 4.
> >>>>>> On the Output tab, set the "select a device for output" option to 
> >>>>>> internal speakers.
> >>>>>>
> >>>>>> 5.
> >>>>>> Close the dialogue box.
> >>>>>>
> >>>>>> Now, open the mail application and see what happens.
> >>>>>>
> >>>>>> Good Luck,
> >>>>>>
> >>>>>> Mark
> >>>>>>
> >>>>>> -----Original Message-----
> >>>>>> From: macvisionaries@googlegroups.com <javascript:;> 
> >>>>>> [mailto:macvisionaries@googlegroups.com <javascript:;>] On Behalf Of 
> >>>>>> Katie Zodrow
> >>>>>> Sent: Sunday, October 25, 2015 5:32 PM
> >>>>>> To: macvisionaries@googlegroups.com <javascript:;>
> >>>>>> Subject: still no new message sound in Mail
> >>>>>>
> >>>>>> Hi, everyone. I just updated to OS 10.11.1 today. I’m still not 
> >>>>>> getting any new message sound when I receive something in Mail. I 
> >>>>>> thought Apple was going to fix this. I decided for now to just get 
> >>>>>> alerts for mail in notification center so I'll know when I get new 
> >>>>>> email for now. Has anyone else had this problem after they updated?
> >>>>>> I hope the next update Apple releases has that mail sound fixed.
> >>>>>> Katie
> >>>>>>
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