Did you try messing with the popup menu for the new mail sound and try different options. I just changed mine back to the default sound and it is working. It was not working initially, which was why I was using a custom sound I put on the system. However, now it is working.
Take Care John D. Panarese Director Mac for the Blind Tel, (631) 724-4479 Email, j...@macfortheblind.com Website, http://www.macfortheblind.com APPLE CERTIFIED SUPPORT PROFESSIONAL and Trainer AUTHORIZED APPLE STORE BUSINESS AFFILIATE MAC and iOS VOICEOVER TRAINING AND SUPPORT > On Oct 26, 2015, at 6:37 PM, Katie Zodrow <kzodrow...@att.net> wrote: > > Hi, Mark and George. That’s exactly what happens to me with Mail too. I get > the swishing send mail sound but no new mail sound when I receive messages. > All the other sound effects and Voiceover work fine on my Mac. > I guess there’s a few of us that have this problem besides me. I’m glad I’m > not the only one. > Katie >> On Oct 25, 2015, at 11:02 PM, M. Taylor <mk...@ucla.edu> wrote: >> >> Hello Katie, >> >> I'm curious, are you hearing sound effects in other applications such as the >> Messages app? >> >> Be sure that your system sound preferences are set correctly. >> >> Please do the following: >> >> Note, the following steps assume that you are using only the computer's >> internal speakers for sound output. >> >> 1. >> With all applications closed, from the Apple Menu, select System Preferences. >> >> 2. >> Select Sounds. A dialogue box will open containing three Tabs labeled Sound >> Effects, Output, and Input. >> >> 3. >> On the Sound Effects tab, make certain that the "Play sound effects through" >> option is set to Internal speakers. >> >> 4. >> On the Output tab, set the "select a device for output" option to internal >> speakers. >> >> 5. >> Close the dialogue box. >> >> Now, open the mail application and see what happens. >> >> Good Luck, >> >> Mark >> >> -----Original Message----- >> From: macvisionaries@googlegroups.com >> [mailto:macvisionaries@googlegroups.com] On Behalf Of Katie Zodrow >> Sent: Sunday, October 25, 2015 5:32 PM >> To: macvisionaries@googlegroups.com >> Subject: still no new message sound in Mail >> >> Hi, everyone. I just updated to OS 10.11.1 today. I’m still not getting any >> new message sound when I receive something in Mail. I thought Apple was >> going to fix this. I decided for now to just get alerts for mail in >> notification center so I'll know when I get new email for now. Has anyone >> else had this problem after they updated? >> I hope the next update Apple releases has that mail sound fixed. >> Katie >> >> -- >> The following information is important for all members of the Mac >> Visionaries list. >> >> If you have any questions or concerns about the running of this list, or if >> you feel that a member's post is inappropriate, please contact the owners or >> moderators directly rather than posting on the list itself. >> >> Your Mac Visionaries list moderator is Mark Taylor and your owner is Cara >> Quinn - you can reach Cara at caraqu...@caraquinn.com >> >> The archives for this list can be searched at: >> http://www.mail-archive.com/macvisionaries@googlegroups.com/ >> --- >> You received this message because you are subscribed to the Google Groups >> "MacVisionaries" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to macvisionaries+unsubscr...@googlegroups.com. >> To post to this group, send email to macvisionaries@googlegroups.com. >> Visit this group at http://groups.google.com/group/macvisionaries. >> For more options, visit https://groups.google.com/d/optout. >> >> -- >> The following information is important for all members of the Mac >> Visionaries list. >> >> If you have any questions or concerns about the running of this list, or if >> you feel that a member's post is inappropriate, please contact the owners or >> moderators directly rather than posting on the list itself. >> >> Your Mac Visionaries list moderator is Mark Taylor and your owner is Cara >> Quinn - you can reach Cara at caraqu...@caraquinn.com >> >> The archives for this list can be searched at: >> http://www.mail-archive.com/macvisionaries@googlegroups.com/ >> --- >> You received this message because you are subscribed to the Google Groups >> "MacVisionaries" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to macvisionaries+unsubscr...@googlegroups.com. >> To post to this group, send email to macvisionaries@googlegroups.com. >> Visit this group at http://groups.google.com/group/macvisionaries. >> For more options, visit https://groups.google.com/d/optout. > > -- > The following information is important for all members of the Mac Visionaries > list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your Mac Visionaries list moderator is Mark Taylor and your owner is Cara > Quinn - you can reach Cara at caraqu...@caraquinn.com > > The archives for this list can be searched at: > http://www.mail-archive.com/macvisionaries@googlegroups.com/ > --- > You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to macvisionaries+unsubscr...@googlegroups.com. > To post to this group, send email to macvisionaries@googlegroups.com. > Visit this group at http://groups.google.com/group/macvisionaries. > For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the Mac Visionaries list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your Mac Visionaries list moderator is Mark Taylor and your owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/macvisionaries@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to macvisionaries+unsubscr...@googlegroups.com. To post to this group, send email to macvisionaries@googlegroups.com. Visit this group at http://groups.google.com/group/macvisionaries. For more options, visit https://groups.google.com/d/optout.
