What do you mean?
----- Original Message -----
From: João de Sousa e Silva
To: macvisionaries@googlegroups.com
Sent: Monday, October 7, 2019 7:38 AM
Subject: Re: sound loss in iOS 13.1.2
try to call to it. Worked with me.
Às 12:31 de 07/10/2019, Loy Green escreveu:
I went through these power cycles and still my phone went silent later in
the day.
----- Original Message -----
From: Jürgen Fleger
To: macvisionaries@googlegroups.com
Sent: Sunday, October 6, 2019 11:49 PM
Subject: Re: sound loss in iOS 13.1.2
Wow, thanks for this. What an annoying issue!
Yesterday it happened to my iPhone 11 Pro. As I tried to switch it off
and on again somehow the emergency call became activated and all my emergency
contacts got a message. I didn't notice. So you can imagine what a mess.
Actually Apple should have warned VO users about this massiv bug.
Jürgen
Von meinem iPhone gesendet
Am 07.10.2019 um 05:12 schrieb Simon A Fogarty <si...@blinky-net.com>:
It means to power the phone off then on,
As for pin code through itunes
Yes when you plug the phone in to your computer it should prompt you
for the phone to be unlocked which you have to do on the phone not in itunes,
Once the phone is unlocked itunes will give you what you require.
From: macvisionaries@googlegroups.com <macvisionaries@googlegroups.com>
On Behalf Of João de Sousa e Silva
Sent: Monday, 7 October 2019 3:59 PM
To: macvisionaries@googlegroups.com; Tim Morris <mrga...@gmail.com>
Subject: Re: sound loss in iOS 13.1.2
Hi,
Many thanks. What do you mean when you say “Power cycle”? how to Power
cycle the phone through iTunes, for example? I am blind, so connected it to
iTunes would need the passcode, that I cannot insert without sound. Did they
really know about this before releasing the OS? Shenanigans…
Regards,
João
Às 23:36 de 06/10/2019, Tim Morris escreveu:
Talked to Apple and they stated to try this.
1. Power cycle the phone.
2. Power cycle the phone in charging adapter.
3. Power cycle the phone through iTunes.
Now any or all of them should work, and they knew about it before
release.
On Oct 6, 2019, at 3:24 PM, Petrus Tuerlings <petrus.t...@gmail.com>
wrote:
Touch wood, I haven’t had any issues with voiceover on the IOS 13
releases yet. But at lest they are working on it.
On 7/10/2019, at 08:19, Loy Green <loyrg2...@gmail.com> wrote:
My phone went totally silent today. I was not using for a while and
when I picked it up to use , there was no sound, no VO or Hapticks. I tried to
turn off VO with triple tap and then triple to turn back on, but still no
sound. had to power off and back on then everything was back to normal.
----- Original Message -----
From: 'Tim Kilburn' via MacVisionaries
To: macvisionaries@googlegroups.com
Sent: Sunday, October 6, 2019 12:31 PM
Subject: Re: sound loss in iOS 13.1.2
Hi,
Sounds like there'll need to be some console log reports so that things
can be figured out. If VO speech is stopping due to some sort of conflict,
then they'll need to figure out what processes are conflicting that renders VO
speech inoperable. If it is more widespread than just to do with the phone
app, then workarounds aren't the fix, it will need to be a bug fix for sure.
Later...
Tim Kilburn
Apple Teacher
(with Swift Playgrounds Recognition)
Jamf Certified Associate
Fort McMurray, AB Canada
On Oct 6, 2019, at 08:58, Mary Otten <motte...@gmail.com> wrote:
I only have 13.1.2 on an older phone, this one, a 7+. I finally had the
loss of sound bug yesterday, and it wasn’t from a phone call. I was reading an
article in an RSS news reader. I open Safari, using the open in Safari option
in my news reader, and things went from being sort of draggy and slow in the
news reader to absolute silence in Safari. So this is either two bugs, or it’s
not related just calls, and certainly not related to the screen going to sleep
in my case.
Sent from my iPhone
On Oct 6, 2019, at 7:54 AM, 'Tim Kilburn' via MacVisionaries
<macvisionaries@googlegroups.com> wrote:
Hi,
I've only had this happen once. A full DFU is not required at all, and
if anyone claims that it is necessary, they're wrong. A simple restart will
bring things back to normal. If you haptic feedback on, then it is easier than
with it off. While haptic feedback is on, press the down volume and the side
button in for a few seconds until you feel the haptic feedback. This has
brought up the shutdown dialog. Be careful here, as you could accidentally
call emergency services if you have that feature enabled. What you do is to
flick left until the haptic feedback feels like you're hitting the left wall.
When you're at this point, you are on the "Power Down" button, so double-tap
and your iPhone will turn itself off. Wait about a minute between
double-tapping to shutdown, and holding the side button to turn the iPhone back
on. Once it restarts fully, VO will be working normally again.
If VO is off, then flicking left will not result in the haptic feedback
hitting the left wall. So, you'd then need to press the side button three
times to turn VO on, then follow the steps above to turn the iPhone off and
back on. I haven't totally figured out what the trigger is that causes this to
happen, but I believe it has something to do with the screen going to sleep
while on the call. If it's a shorter call where the screen does not put itself
to sleep, then this does not usually happen. At least in my situation, that's
been the case.
Later...
Tim Kilburn
Apple Teacher
(with Swift Playgrounds Recognition)
Jamf Certified Associate
Fort McMurray, AB Canada
On Oct 5, 2019, at 22:49, João de Sousa e Silva <joao65...@gmail.com>
wrote:
I forgot to mention that I did that, triple click twice, but without
results. Also, was using the Find Me, the phone was there, and it was even
saying that it was ringing, after I requested it. Again, no sound!
How to report such a problem to Apple? Sometimes I feel like at the
call centre thy are trying more to say that it is normal than trying to
understand the issue. Also, they will ask for a full restore with DFU mode… I
can see this happening…
Às 21:06 de 05/10/2019, Loy Green escreveu:
I experienced this once my self. The hapticks were sounding but no
voice over. I triple click the to turn off VO and triple clicked again and VO
came back.
----- Original Message -----
From: Tim Morris
To:macvisionaries@googlegroups.com
Sent: Saturday, October 5, 2019 3:07 PM
Subject: Re: sound loss in iOS 13.1.2
Your not going crazy mine has done it a few times also. Along with
screens getting very touchy and jumping all over the screen.
On Oct 5, 2019, at 3:51 AM, João de Sousa e Silva <joao65...@gmail.com>
wrote:
Hi all,
With iOS 13.1.2 running in an iPhone 8 I saw myself without sound
already twice. The haptic feedback was working but no sound at all.
After plugging it to my Mac and press more-or-less randomly at the
screen, it was vibrating, indicating that the passcode was wrong.
From other phone I called to it and, again, more-or-less randomly I
managed to answer the call and realized that it was working. Right after the
sound returned to the whole system.
Today a similar situation happened:
I was listening a podcast while a phone call arrived at other
synchronized iPhone. I answered it at the iPhone 8. After hanging up the sound
was gone. I call from another phone to the iPhone 8. Although I couldn’t
answer the call, after some seconds the sound returned, and the podcast
restarted at the point that it was before I got the original phone call to the
other synchronised iPhone.
Anyone with a similar experience?
Regards,
João
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Sent from Petrus' MacBook
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