I’d love to talk to you more to see if we can both shed some light on this.  
Unfortunately, this is the only phone I have, so not sure what to do there.

> On Dec 22, 2023, at 2:53 PM, joseph hudson <jhud7...@twc.com> wrote:
> 
> Well, if you want, I would not mind talking with you and helping you through 
> the process. But the key to this whole thing, is you need to have another 
> phone available that you can talk to consumer cellular on. So that they can 
> give you the codes. And if you are. Upgrading your phone, the one that only 
> does eSIM. Then you'll be starting from scratch. Like I did.
> Joseph Hudson
> 
> EmailFaceTime/iMessage
> jhud7...@twc.com
> 
> Connect with me on zoom
> 
> https://us06web.zoom.us/j/3437608339?pwd=akNsMHlLTWsyWmk0UXdSaVdsSkhNUT09
> 
>> On Dec 22, 2023, at 1:45 PM, Jessica Moss <junglebookfa...@gmail.com> wrote:
>> 
>> This is actually my first time having done anything with an e-sim, so this 
>> whole process is all new to me.  Sadly, I know nothing about how to even 
>> remove/insert a SIM card, so in the past, when I switched carriers, I either 
>> just took my phone to a carrier-specific store and let them do it, or let 
>> Hannah (my now 14-year-old daughter,) do it, who is really good with just 
>> about anything tech-related.
>>   However, she’s in Orlando visiting her dad for Christmas, and things got 
>> so busy right before she left, that there wasn’t time for me to ask her to 
>> help then.
>> 
>>> On Dec 22, 2023, at 2:35 PM, joseph hudson <jhud7...@twc.com> wrote:
>>> 
>>> Wow, sounds like a pain in the rear process. I know whenever I switched 
>>> from my iPhone SE to my iPhone 14, and I currently have spectrum, all I had 
>>> to do was give them are all they had to do, was give me some numbers to put 
>>> in, and my eSIM was successfully activated. If you already have an eSIM, 
>>> and not using a physical Sim, on the new device, it will pop up with a 
>>> thing to ask you, if you want to activate eSIM once you have signed into 
>>> your iCloud and connected to Wi-Fi
>>> Joseph Hudson
>>> 
>>> EmailFaceTime/iMessage
>>> jhud7...@twc.com
>>> 
>>> Connect with me on zoom
>>> 
>>> https://us06web.zoom.us/j/3437608339?pwd=akNsMHlLTWsyWmk0UXdSaVdsSkhNUT09
>>> 
>>>> On Dec 22, 2023, at 1:22 PM, Jessica Moss <junglebookfa...@gmail.com> 
>>>> wrote:
>>>> 
>>>> I’ve just recently decided to switch to Consumer Cellular, and they sent 
>>>> me a huge list of instructions for installing an e-sim, something I’ve 
>>>> never done before.  Part of this involves me needing to align my phone 
>>>> with an image on my computer screen, if I remember correctly, and another 
>>>> step involves needing to scan a QR code, and the rest I’ll need to look 
>>>> back at the e-mail they sent me, since it was really long.
>>>>  To anybody who has ever done this, how much of this will I be able to do 
>>>> with Voiceover, and how much will require something like a team viewer 
>>>> session with an Aira Agent to finish setting up?
>>>> 
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