Cheree Heppe here:

That was a very interesting description of getting acquainted with the Apple 
platform.

I liked the way you found solutions around problems and used help from blind 
users and corporate staff to smooth the transition.


Regards,
Cheree Heppe


----- Original Message ----- 
From: "Ruud Bemelmans" <ruud.bemelm...@home.nl>
To: <macvisionaries@googlegroups.com>
Sent: Thursday, October 28, 2010 21:15
Subject: My impressions so far...


> Before I'm going to give my impression of my MacBook Pro, the OS and of 
> course VoiceOver gathered over almost two weeks, let me introduce 
> myself. I know I've posted already to some topics, but I just haven't 
> really said anything about myself and I figure it's time to rectify 
> that. For those who need a warning for long posts:
> 
> WARNING: this post may become a bit lengthy, but hopefully it won't bore 
> you rigid!
> 
> My name is Ruud (born in january 1985, so you figure out how old/young I 
> am). I am from the Netherlands. I started losing my sight when I was 8, 
> but it took until 15 to go from nearly full sight to the classification 
> of socially blind. The culpret being inherited Glaucoma as part of the 
> Rieger syndrome. It's actually a miracle I had sight for a fair amount 
> of my childhood, because when I got born my eyes were opaque, no pupil 
> visible at all. So, it would seem I owe the surgery on the 2nd day of my 
> life for the sighted memories I have.
> As far as accessibility goes computer-wise, I started with zoomtext a 
> few years before I lost my sight and after I learned braille and a whole 
> new approach to doing things without sight I worked with Outspoken 
> (fairly horrible sounding, but functional) and after that Jaws.
> I am an adventurous musician; both as in "on a musical adventure" as 
> well as just a person who likes to try things out, like backpacking 
> through various countries, snowboarding and going to big open-air rock 
> festivals. As far as music goes, I'm a guitarist/bassist, but I'm fairly 
> good at playing other known and unknown instruments, like banjo, 
> ukulele, dulcimer, tin and low whistle, kalimba, kantele, ngoni, 
> doshpuluur and more. I've recently started learning the piano as well. 
> My musical taste goes all over the world, litterally.
> 
> On to the Mac...
> 
> A month ago, I walked into the local Apple store and the first Mac 
> within reach was the 17 inch MacBook Pro. Unfortunately I had a really 
> bad first impression. The guy at the store wasn't really helpful, so I 
> ended up mucking around with an OS that I hardly knew anything about or 
> a screenreader in that same category. I was however impressed with the 
> design of the MacBook Pro, because it was the first aluminum 
> laptop/notebook I'd seen so far and it was about half as thin as all the 
> other laptops I've owned. I actually left there without a clear idea 
> about the Mac and VoiceOver. I was sceptical I would ever switch to Mac 
> even though some of the ideas I had read about on the Apple site still 
> intrigued me, like the use of the trackpad to map the screen and the 
> various gestures.
> I wasn't going to admit defeat because of a bad first impression though. 
> Just because of some Apple employee who was unwilling to help and seemed 
> to like playing with the Ipad more than living up to the high level of 
> customer service I was expecting actually made me read up some more on 
> VoiceOver, which admittedly I should've done beforehand.
> A few days later I spoke to a blind friend of mine, who (I didn't know 
> this at the time) has four Macs around the house. He was doing an I.T. 
> study at the same time as me, so I trust him to have solid opinions 
> about computers and the accessibility of said computers. He gave me a 
> good idea of the OS and VoiceOver in comparison to Windows and Jaws. 
> After that conversation I actually knew where the VoiceOver keys were, 
> so that was obviously where I got stuck at in the store. I was so used 
> to (from left to right) control, function, windows, alt, space, rather 
> than function, control, option, command, space.
> A little later I went back into town to just jump into mac and VoiceOver 
> and work things out on my own. I knew it was going to work anyway, 
> because of my blind I.T. friend and the fact that (doesn't point any 
> fingers at anyone specifically) blind people can be really picky about 
> accessibility and I would've seen way more bad reviews on VoiceOver in 
> my research jaunts across the Triple-double-u.
> to my surprise and considerable relief, this time I got good service at 
> the same Apple store I went before and chose to purchase a 13 inch 
> MacBook Pro in the standard version. The 15 and 17 inch models have a 
> faster processor, but seemed more geared towards video editing to me and 
> on top of that have a shorter runtime on the battery. The sound setup on 
> all three is equal, so for my occasional recordings the 13 inch would 
> suffice, as it beat the specs of my regular PC anyway. More on recording 
> a bit later though. The people at the Apple store set the Mac up for me 
> to avoid taking me 20 minutes on something that only takes a few 
> minutes, which was nice as I needed to do some other shopping in the 
> meantime without dragging an expensive MacBook Pro around town. When I 
> got back all was set and I could go homeward again, this time with a Mac.
> 
> On to VoiceOver...
> 
> When back at home I started the MacBook I immediately got the VoiceOver 
> tutorial and was strangely excited. It seemed to cover all the basics 
> and after that I was quite confident about using VoiceOver. That left 
> one issue though and that was the difference between Windows and Mac on 
> the most fundamental "how to get stuff done" level. The first thing I 
> wanted to do was to check out TextEdit, but couldn't find it in the dock 
> or anywhere, except when I typed it into Spotlight. I didn't even know 
> where the apps were located, but thanks to another research jaunt online 
> I found the answer fairly swiftly. I messed with that for a bit and got 
> the novelty of being on an area and interacting with it down fairly 
> quickly. I didn't go online for a few days in order to get familiar with 
> the OS first, but eventually the time came and I got to experience the 
> web item rotor, which makes browsing a bit faster than what I was used 
> to. So, another good experience in the bag there. that next to the whole 
> skype issue, which we have heard quite a bit about on here. I basically 
> wanted to get skype running to check the internal microphone, speakers, 
> webcam and the level of VoiceOver being picked up in a conversation or 
> overpowering the person on the other end. So that had to wait till I had 
> the issues sorted. When I did, Voiceover didn't interfear much with the 
> conversation, the mic and speakers sounded clear, picked up no internal 
> sounds too (which on netbooks or laptops is a big issue) and  and the 
> webcam had no problem picking up the clock in the kitchen clearly, which 
> was about 7 meters or 23 feet behind me at the time. So that was all 
> very nice.
> While I'm talking about the sound settings here, let's jump to 
> recording. I only got the Ilife 11 DVD a few days ago, so my first 
> recording test was with Garage Band, which wasn't very spectacular and 
> accessible by then. Then I tried the trial version of Amadeus pro, which 
> yielded far better results with the internal setup. When I hooked up my 
> M-Audio FastTrack it became very interesting though. On my windows 
> machine if I hook up the FastTrack it takes over all sound, both in- and 
> output, including Jaws. But everytime after Jaws speaks the FastTrack 
> gives me a series of crackling sounds. Apparently it doesn't like 
> running simultaneous with a crappy built-in sound card, which is still 
> set to the standard card in general. Separating Jaws on one card and in- 
> and output from the recording program, Sonar in this case is a real pain 
> in various locations I don't have to mention. So, on the MacBook I 
> installed the drivers, hooked up the M-Audio and miraculously VoiceOver, 
> without any mucking around whatsoever came through the built-in 
> speakers. One more point for Apple. Then I went into Amadeus pro, set up 
> the in- and output through my FastTrack, perfect! It couldn't have been 
> easier as far as I'm concerned. Obviously Amadeus Pro doesn't come close 
> to the power of recording and editing with Sonar, but now I've started 
> messing with Garage Band and maybe have to try out some other apps for 
> recording, arranging and editing sound. The internal stuff is good 
> enough for quick recordings, but if I want to up the professionality I 
> can hook up my FastTrack without too much bother, which makes me a happy 
> camper!
> Back to VoiceOver, I've gotten to the point where I navigate using both 
> keyboard commands (quicknav included) and trackpad gestures. I dig the 
> flexibility this gives me and also how on a Mac, without ever having 
> seen the OS visually I still know where what is on the screen and where. 
> Contextually this gives me a higher idea about the layout, which is 
> something that I've always missed in windows.
> I also hooked up my Alva Satellite braille display, four seconds later 
> it was recognized and working. I have discovered that I prefer my 
> braille display more in Windows than in Mac. In windows it does provide 
> some more context with one than without one.
> 
> Conclusion: I like my MacBook Pro, the OS and VoiceOver. I still need to 
> find the right apps to suit my needs though, but that's not surprising 
> really after just two weeks. Does this mean I'm going to throw away my 
> Windows machine now, then the answer is no, I'll let it live out it's 
> life being used, but I'll definitely be using my Mac as well, often 
> simultaneous probably.
> If, after this whole "hopefully" not very boring e-mail epic and an 
> indetermined amount of lost minutes you'll never get back again you want 
> to talk to me about music, macs or whatever, feel free to add me on 
> skype. My skype name is: bemel1
> If you're really unlucky I might write some more of these as time passes.
> 
> -- Ruud
> 
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