Karon,

I have found that most PDF files are not readable using voiceover in OS X. this 
doesn't mean all of them are inaccessible, but it appears that a vast majority 
are imported graphic files in a container.

as for captchas, I find them nearly impossible to solve, and some sites that 
have audio captchas, the audio will not play under safari and some others are 
severely distorted. couple this with the fact that mozilla firefox isn't 
accessible using voiceover, that certain captcha solving plugins are also 
inaccessible (and no such plugins are available for safari that I know of). 
since I am not a windows user, nor do I wish to spend large sums of money to do 
so, I am not inclined to use microsoft based products. This means that I am 
also limited in how I do some things on the net (especially where visually 
based security is concerned.

-eric 
On Nov 8, 2011, at 4:57 PM, Karen Lewellen wrote:

> Hi folks,
> For reasons that are complicated to explain I have the ear of the legal 
> department at paypal -ebay.  Part of the reason is that, as some of you may 
> know, they are *requiring* all users to agree that that they read pdf files, 
> or they will lose their account.  Because of this and some other access 
> issues with paypal and ebay, i have been asked to document why things like 
> pdf and captcha are issues for those using adaptive tools.  I have told them 
> already that to assume everyone is using jaws is impractical, and that still 
> browsers like lynx, with its recent edition  dated June 2011, are good 
> foundations for access.  I have shared that pdf reaains a hurtle, and captcha 
> is flat out an issue, as is stuff like flash.
> because they are serious though I want to make maximum use of this 
> opportunity.  What I would welcome is article information, places that 
> discuss why pdf for example and captcha remain barriers.  Likewise posts from 
> you if you have met with issues with either service would be welcome. I want 
> them to fix this for everyone, not just sweep me under the corporate rug.  
> That they are shifting all document responsibility t the end user is 
> disturbing, since if you have an issue say with security, you will bare the 
> blame for any discrepancies in documentation.
> 
> Additionally, if part of your professional life is access, share under your 
> professional umbrella.  If I get enough research responses, i will construct 
> a solid document for them, and include as many other people as I can.
> Thanks in advance,
> Karen
> 
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