Hi guys. Yes, I did tell Apple Care people, both of them, that I was using VoiceOver. It's real weird that you say that about this being a VoiceOver feature because my sighted husband, at least before he updated to IOS 5 was annoyed sometimes when the phone went to speaker phone when he didn't want it to.
The only problem I have with Apple Care people not knowing about this is that, even if it's a transfer issue, they should get some people who can answer VoiceOver questions. The other thing was, when I asked the second person if this was in fact VoiceOver thing, he didn't know. I only called because I wa hoping there was a simple thing I could do in the meantime to restore this feature back. Some time today, before I go to the Apple store on Wednesday, I'm going to see if I can find this information in the manual, to see if they took it out or not. I'm going to the store since I am going to North Park Mall anyway for something else. So I'll go and ask while I'm at it. They know me over there, and several of them because of me, have had to learn some VoiceOver. Regards, Gigi Sent from my iPhone On Dec 19, 2011, at 9:16 PM, Ricardo Walker <rwalker...@gmail.com> wrote: > Hi, > > This might be a silly question but, did you explain to them that you are a > voiceover user? Because the feature your talking about is only active with > voiceover on. If they are not voiceover users, and don't know that you are, > I doubt the person trying to help you would know this. In my opinion, its > pretty obscure. I saw someone attack Apple customer service for this in a > previous portion of this thread but, I couldn't kill them for something like > this. > > Ricardo Walker > rwalker...@gmail.com > Twitter & Skype: rwalker296 > www.mobileaccess.org > > On Dec 19, 2011, at 8:26 PM, Gigi wrote: > >> Hi JeffThat's what I have been doing for almost a year now and since I can't >> find it in the new manual any more I was wondering if it was taken away. >> Apple Care kept insisting that taking the phone away from the like that was >> not the normal operation. >> Gigi >> >> >> Sent from my iPhone >> >> On Dec 19, 2011, at 7:01 PM, Jeff Berwick <mailingli...@berwick.name> wrote: >> >>> I believe the correct way to make the phone go into speaker phone is to >>> take the phone away from your ear and hold it as if it was sitting on a >>> table. I.e. flat. It then thinks it is resting on a table and will go >>> into speaker phone mode. >>> >>> Hth, >>> Jeff >>> >>> On 2011-12-19, at 6:55 PM, Gigi wrote: >>> >>>> Hi guys. >>>> I have a question, and it is driving me crazy. I just called Apple Care >>>> about this, and basically, I don't think they believed me. >>>> >>>> I use the feature I'm describing all the time. Until two days ago, it was >>>> working just fine. If you're on a call and you want to go to speaker >>>> phone, the manual used to say (it did when I got my iPhone back in >>>> January) to take the phone away from your face and it would become a >>>> speaker phone. As I said, it worked like a charm until two days ago. >>>> >>>> Now, all of a sudden, for no reason I can figure out, I have to go to hide >>>> keypadnd then Speaker, a pain with VoiceOver when someone is talking and >>>> you need to switch them over to speaker phone. Also, VoiceOver is quietly >>>> talking into the earpiece, and I'm finding it hard to hear the choices so >>>> I can get the thing turned on. >>>> >>>> I could not find this feature in the iPhone manual any more. Is this >>>> something they changed because of Siri? If so, it would have been really >>>> nice if Apple Care people had just said so from the start. >>>> >>>> Regards, >>>> Gigi >>>> nd speaker. This is a real pain with >>>> >>>> Sent from my iPhone >>>> >>>> On Dec 19, 2011, at 4:55 PM, ezzie bueno <ezziebu...@gmail.com> wrote: >>>> >>>>> Hello Esther and others, >>>>> >> >> -- >> You received this message because you are subscribed to the Google Groups >> "MacVisionaries" group. >> To post to this group, send email to macvisionaries@googlegroups.com. >> To unsubscribe from this group, send email to >> macvisionaries+unsubscr...@googlegroups.com. >> For more options, visit this group at >> http://groups.google.com/group/macvisionaries?hl=en. >> > > -- > You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. > To post to this group, send email to macvisionaries@googlegroups.com. > To unsubscribe from this group, send email to > macvisionaries+unsubscr...@googlegroups.com. > For more options, visit this group at > http://groups.google.com/group/macvisionaries?hl=en. > -- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To post to this group, send email to macvisionaries@googlegroups.com. To unsubscribe from this group, send email to macvisionaries+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en.
