That's great, I've also had good communications with Netflix support.
Silverlite was a problem then as it seems to still be now though. That's why
I stream through iTV and don't watch on the computer.
----- Original Message -----
From: "Søren Jensen" <s...@coolfortheblind.dk>
To: <macvisionaries@googlegroups.com>
Sent: Wednesday, December 05, 2012 6:02 AM
Subject: Contacting the Netflix team regarding accessibility, I am so
excited
Hi all.
I have just chatted with the Netflix team regarding better accessibility,
and that was an awesome and really exciting experience.
The chat works so amazingly well, so I have never seem anything like this
before. perfectly accessible with VOiceover in Safari.
The whole Netflix team is extremely friendly, and they do care about
accessibility, and take my requests very seriously. I have requested
accessibility when watching movies and tv shows on their website, because
the Microsoft Silver light program is totally inaccessible. I requested
better accessibility on Windows as well, and told them that I find their
website very accessible with all screenreaders.
I reported an issue with their Netflix app for iPhone, where I can't select
a new movie. When I dubble tab on a new video, the previous video I saw just
started to play.
I told them how well Netflix works on the Apple tv, and that's the reason
for I just have paied a new subscription.
I requested audio descriptions as well, since I can't buy that here in
Denmark, and BBC who have audio described movies in their online BBC player
won't let me buy a sucscription, and they even blog all IP addresses outside
the UK, so I have to do that in ileagle ways if I wanna get audio described
movies and stuff.
The Netflix team told me that they take this accessibility request very
serious, and they will do what they can do to make it all more accessible
for everyone. They said that all accessibility requests from blind and
visually impaired people are very welcome.
So, guys, please, go to netflix.com or whatever the Netflix address is in
your country, and let the team know that we are here, and we want better
accessibility in Netflix, and audio description as well. Netflix is as far
as I know, the biggest online movie streaming service in the world, which
offers their service in most countries in the world. The best and most
exciting thing is that they are so friendly and take the accessibility
requests so seriously. So please, take your time to let our voices heard if
you want better accessibility. Damn I can't keep my arms down. :) I am so
excited for next year and to see what they can come up with.
I hope to hear about your experiences regarding to contacting the team.
Have an awesome day.
Best regards:
Søren Jensen
Mail & MSN:
s...@coolfortheblind.dk
Website:
http://www.coolfortheblind.dk/
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