Hi Christine, I spoke to the slacker representatives this afternoon. They say, they updated their iPad app before the launch of the iPhone app. They say, they took the iPhone app from the ground up, and said they had received complaints from those of us with vision issues about usability. We as visually impaired subscribers, need to continue to complain to them. To let them know we are out there And enjoy their service. They claim, the usability issues were overlooked, and will be corrected. I explain to them, their app has been one of the most accessible apps for music streaming services one could find. At any rate, they say, they know about it, it yet, we need to continue to let them know, it's not just a few of us.
Pam Francis On Feb 14, 2013, at 1:13 PM, Christine Grassman <cgrassman1...@gmail.com> wrote: I agree. What I don't understand is why the iPad version is all right and the iPhone one is not? I did not realize there was, or could be, such a dramatic difference for the same exact app. Christine On Feb 14, 2013, at 1:53 PM, ppowell...@aol.com wrote: > I think, if those of us, who used the service, and pay for it, and are left > out of the most recent update via the iPhone are constructively critical of > the update to the extent of Directing them to means of making their app > accessible again, we will have better luck. I will say this much, their email > support is crap. If one can get through to their customer service and speak > to a human, they are receptive. Contact them directly at, 858-943-5000 We > can all complain on these lists, to our hearts content, however it will not > fix the issue unless we deal with them directly. They have to realize, there > are means of making their app accessible again, therefore including a market > that has been greatly appreciative of their service. > > Pam Francis > > On Feb 14, 2013, at 12:40 PM, Carlene Knight <carlenefor...@gmail.com> wrote: > > Yes I love my premium subscription as well. You would not believe all of the > albums that I have found on demand. I stream it to my stereo using my airport > express and it is an incredible service. I canceled my pandora account as > well. If they start messing with the iPad version I will be very upset. > > Sent from my iPad > > On Feb 14, 2013, at 5:56 AM, Christine Grassman <cgrassman1...@gmail.com> > wrote: > >> I am deeply disappointed about this update. I love Slacker, and do have a >> subscription. I canceled my Pandora subscription, in fact, and switched to >> Slacker, mostly because I like that I can skip songs if I like without a >> limit. With the subscription I have, you can cache content on the phone. >> Christine >> On Feb 14, 2013, at 8:53 AM, Jessica Moss <junglebookfa...@gmail.com> wrote: >> >>> Oh wow, thanx for the info there, I had no idea there even was an update. >>> I love their service, but don't have a premium subscription. >>> What's the advantage to that aside from being able to listen to a station >>> simply by 1 artist? I picked out a station for Hannah to listen to 1 >>> night, and next thing I knew, after about possibly 20 minuttes or so, I got >>> an alert message telling me "station exhaustion," which I'd never gotten >>> before, so I thought that was interesting, but that's the only issue I have >>> with it; otherwise, I love it. >>> On Feb 14, 2013, at 1:51 AM, ppowell...@aol.com wrote: >>> >>>> Hello, >>>> I too am a slacker subscriber. I pay for the premium membership. And >>>> definitely not a fan of the new layout. It would not take much to make all >>>> of their buttons work. I will never understand why the vendor of a >>>> subscription app feels the need to totally rearrange the layout. In my >>>> opinion, if it isn't broke, don't fix it. I have found through their >>>> support Email system, one gets very little response. I eventually found >>>> them and have the contact on my phone to get to their direct tech support >>>> via phone. Their email system seems to shoot back automatic computer >>>> responses rather than having a human look at what the issues are and >>>> correct them. That app has been decent for years. There was no reason to >>>> totally rearrange the layout especially for those of us who can no longer >>>> reliably use it on iPhone. I agree, the iPad app, seems not to have >>>> changed. However, if the iPhone app changes, I'm concerned about the >>>> changes they will make in their iPad app. It would be a real shame to >>>> lose that service. >>>> >>>> Pam Francis >>>> >>>> On Feb 13, 2013, at 11:23 PM, Carlene Knight <carlenefor...@gmail.com> >>>> wrote: >>>> >>>> >>>>> Do not download the new slacker radio update for the iPhone. Most of the >>>>> buttons will not speak and it tends to lock up. I have reported the >>>>> problem. The iPad Update seems to work okay. I don't see much of a >>>>> change. >>>> >>>> -- >>>> You received this message because you are subscribed to the Google Groups >>>> "MacVisionaries" group. >>>> To unsubscribe from this group and stop receiving emails from it, send an >>>> email to macvisionaries+unsubscr...@googlegroups.com. >>>> To post to this group, send email to macvisionaries@googlegroups.com. >>>> Visit this group at http://groups.google.com/group/macvisionaries?hl=en. >>>> For more options, visit https://groups.google.com/groups/opt_out. >>>> >>>> >>>> -- >>>> You received this message because you are subscribed to the Google Groups >>>> "MacVisionaries" group. >>>> To unsubscribe from this group and stop receiving emails from it, send an >>>> email to macvisionaries+unsubscr...@googlegroups.com. >>>> To post to this group, send email to macvisionaries@googlegroups.com. >>>> Visit this group at http://groups.google.com/group/macvisionaries?hl=en. >>>> For more options, visit https://groups.google.com/groups/opt_out. >>> >>> -- >>> You received this message because you are subscribed to the Google Groups >>> "MacVisionaries" group. >>> To unsubscribe from this group and stop receiving emails from it, send an >>> email to macvisionaries+unsubscr...@googlegroups.com. >>> To post to this group, send email to macvisionaries@googlegroups.com. >>> Visit this group at http://groups.google.com/group/macvisionaries?hl=en. >>> For more options, visit https://groups.google.com/groups/opt_out. >> >> -- >> You received this message because you are subscribed to the Google Groups >> "MacVisionaries" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to macvisionaries+unsubscr...@googlegroups.com. >> To post to this group, send email to macvisionaries@googlegroups.com. >> Visit this group at http://groups.google.com/group/macvisionaries?hl=en. >> For more options, visit https://groups.google.com/groups/opt_out. > > -- > You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to macvisionaries+unsubscr...@googlegroups.com. > To post to this group, send email to macvisionaries@googlegroups.com. > Visit this group at http://groups.google.com/group/macvisionaries?hl=en. > For more options, visit https://groups.google.com/groups/opt_out. > > > -- > You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to macvisionaries+unsubscr...@googlegroups.com. > To post to this group, send email to macvisionaries@googlegroups.com. > Visit this group at http://groups.google.com/group/macvisionaries?hl=en. > For more options, visit https://groups.google.com/groups/opt_out. -- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. 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