greetings, all. I fixed the issue by using my Aple id and it finally worked.
On 2013-07-22, at 2:08 PM, Tim Kilburn <kilbur...@gmail.com> wrote:

> Hi,
> 
> I don't think that you should need to do a re-install.  Have you ever entered 
> a password when installing any other apps?  That would be the password to 
> use.  If you are still unable to remember anything then I suggest you go into 
> Recovery mode, and then into Terminal and trick your computer into creating a 
> new Admin user.
> 
> 1.  Restart the computer.
> 2.  As the Startup chime is sounding,, hold down the cmd and "r" keys at the 
> same time, keep them down for about 5 seconds then release.
> 3.  Wait a bit then press cmd-f5 to start VO.
> 4.  Press VO-m, go right to the Utilities menu then choose Terminal from that 
> menu.
> 
> When in Terminal, enter the following command:
> 
> rm /var/db/.AppleSetupDone
> 
> This should trick the Mac into thinking that you have not yet set up your 
> computer and thus will make you go through the setup process which will allow 
> you to create a new Admin user.   You will not lose your current user nor any 
> of the info already on the computer.  Make sure that the new user does not 
> have the same name as your current user.  Maybe use "Administrator" with some 
> password of your choosing.  Now, if you go into System Preferences when 
> logged in with the new user, you can reset the password of your regular user 
> so that it is usable again.
> 
> HTH.
> 
> Later..
> 
> Tim Kilburn
> Fort McMurray, AB Canada
> 
> On 2013-07-21, at 2:44 AM, Ray Foret jr <rfore...@att.net> wrote:
> 
>> Hate to say it, but, you may actually have to do an OS reinstall.  Actually, 
>> under the Mac platform, this is not a hard thing to do.  You want, before 
>> hand, to back up your data however.  This process, (the reinstall) generally 
>> takes about two hours.
>> 
>> That is, of course, unless somebody here has a better solution.
>> 
>> 
>> Sent from my mac, the only computer with full accessibility for the blind 
>> built-in!
>> Sincerely,
>> The Constantly Barefooted Ray
>> Still a very proud and happy Mac and Iphone user!
>> 
>> On Jul 20, 2013, at 10:17 PM, Kerri <shalo...@shaw.ca> wrote:
>> 
>>> Hello, gang. 
>>> 
>>> I attempted to reset my mac administration password, all to no avail, it 
>>> wants my old password which of course I cannot remember. I tried entering 
>>> my apple id, all to no avail. (this is all performed in user accounts) Any 
>>> assistance would be greatly appreciated.
>>> On 2013-07-19, at 9:53 AM, Kerri <shalo...@shaw.ca> wrote:
>>> 
>>>> Hello, Max. Did you try tabbing to show certificate and then tabbing to 
>>>> trust?
>>>> On 2013-07-18, at 11:42 PM, Maxwell Ivey <maxwelli...@aol.com> wrote:
>>>> 
>>>>> let me know if you find out why that happens.  it happens to me all the 
>>>>> time too.  good luck, max 
>>>>> On Jul 19, 2013, at 12:30 AM, Kerri wrote:
>>>>> 
>>>>>> . Hello. I've been experiencing an issue in which every time I launch 
>>>>>> mail, I receive the following message:
>>>>>> Verify certificate. The identity  of pop.shaw.ca cannot be verified. The 
>>>>>> certificate for this server  is invalid. You might be connecting to a 
>>>>>> server that is pretending to be pop.shaw.ca"
>>>>>> 
>>>>>> I researched this on google and they stated to 
>>>>>> 1. Press show certificate.
>>>>>> 2. Click "trust"
>>>>>> 3. Click connect.
>>>>>> 
>>>>>> However, when I follow these steps, it asks for my password but will not 
>>>>>> accept said password. The only way I can utilize mail  is to click 
>>>>>> "connect" every time the mail program is launched. I had this issue when 
>>>>>> I first got this mac but the "trust" option quickly rectified it. Thanks 
>>>>>> for any help.  
>>>>>> 
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>>>>>> 
>>>>> 
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>> 
> 
> 
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>  

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