Good deal.  so happy you finally got it fixed.

Sent from my mac, the only computer with full accessibility for the blind 
built-in!
Sincerely,
The Constantly Barefooted Ray
Still a very proud and happy Mac and Iphone user!

On Jul 22, 2013, at 9:40 PM, Kerri <shalo...@shaw.ca> wrote:

> greetings, all. I fixed the issue by using my Aple id and it finally worked.
> On 2013-07-22, at 2:08 PM, Tim Kilburn <kilbur...@gmail.com> wrote:
> 
>> Hi,
>> 
>> I don't think that you should need to do a re-install.  Have you ever 
>> entered a password when installing any other apps?  That would be the 
>> password to use.  If you are still unable to remember anything then I 
>> suggest you go into Recovery mode, and then into Terminal and trick your 
>> computer into creating a new Admin user.
>> 
>> 1.  Restart the computer.
>> 2.  As the Startup chime is sounding,, hold down the cmd and "r" keys at the 
>> same time, keep them down for about 5 seconds then release.
>> 3.  Wait a bit then press cmd-f5 to start VO.
>> 4.  Press VO-m, go right to the Utilities menu then choose Terminal from 
>> that menu.
>> 
>> When in Terminal, enter the following command:
>> 
>> rm /var/db/.AppleSetupDone
>> 
>> This should trick the Mac into thinking that you have not yet set up your 
>> computer and thus will make you go through the setup process which will 
>> allow you to create a new Admin user.   You will not lose your current user 
>> nor any of the info already on the computer.  Make sure that the new user 
>> does not have the same name as your current user.  Maybe use "Administrator" 
>> with some password of your choosing.  Now, if you go into System Preferences 
>> when logged in with the new user, you can reset the password of your regular 
>> user so that it is usable again.
>> 
>> HTH.
>> 
>> Later..
>> 
>> Tim Kilburn
>> Fort McMurray, AB Canada
>> 
>> On 2013-07-21, at 2:44 AM, Ray Foret jr <rfore...@att.net> wrote:
>> 
>>> Hate to say it, but, you may actually have to do an OS reinstall.  
>>> Actually, under the Mac platform, this is not a hard thing to do.  You 
>>> want, before hand, to back up your data however.  This process, (the 
>>> reinstall) generally takes about two hours.
>>> 
>>> That is, of course, unless somebody here has a better solution.
>>> 
>>> 
>>> Sent from my mac, the only computer with full accessibility for the blind 
>>> built-in!
>>> Sincerely,
>>> The Constantly Barefooted Ray
>>> Still a very proud and happy Mac and Iphone user!
>>> 
>>> On Jul 20, 2013, at 10:17 PM, Kerri <shalo...@shaw.ca> wrote:
>>> 
>>>> Hello, gang. 
>>>> 
>>>> I attempted to reset my mac administration password, all to no avail, it 
>>>> wants my old password which of course I cannot remember. I tried entering 
>>>> my apple id, all to no avail. (this is all performed in user accounts) Any 
>>>> assistance would be greatly appreciated.
>>>> On 2013-07-19, at 9:53 AM, Kerri <shalo...@shaw.ca> wrote:
>>>> 
>>>>> Hello, Max. Did you try tabbing to show certificate and then tabbing to 
>>>>> trust?
>>>>> On 2013-07-18, at 11:42 PM, Maxwell Ivey <maxwelli...@aol.com> wrote:
>>>>> 
>>>>>> let me know if you find out why that happens.  it happens to me all the 
>>>>>> time too.  good luck, max 
>>>>>> On Jul 19, 2013, at 12:30 AM, Kerri wrote:
>>>>>> 
>>>>>>> . Hello. I've been experiencing an issue in which every time I launch 
>>>>>>> mail, I receive the following message:
>>>>>>> Verify certificate. The identity  of pop.shaw.ca cannot be verified. 
>>>>>>> The certificate for this server  is invalid. You might be connecting to 
>>>>>>> a server that is pretending to be pop.shaw.ca"
>>>>>>> 
>>>>>>> I researched this on google and they stated to 
>>>>>>> 1. Press show certificate.
>>>>>>> 2. Click "trust"
>>>>>>> 3. Click connect.
>>>>>>> 
>>>>>>> However, when I follow these steps, it asks for my password but will 
>>>>>>> not accept said password. The only way I can utilize mail  is to click 
>>>>>>> "connect" every time the mail program is launched. I had this issue 
>>>>>>> when I first got this mac but the "trust" option quickly rectified it. 
>>>>>>> Thanks for any help.  
>>>>>>> 
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