Absolutely right. They can talking to engineering. But engeeniering
has the final say. I agree since the great Steve Jobs has passed we're
probably not seeing as much interaction from Accessibility as people saw
before. To sum it up very briefly Accessibility is where you take the
accessibility suggestions or problems. They either act upon them y
supporting you the person who needs help or passing it on to the
engineering team by escalation. Please also keep in mind these are tier
2 support personnel so they can't know everything either so be easy on
these people.
On 12/17/2013 03:37, Ray Foret Jr wrote:
Of late, I have noticed complaints against the Apple accessibility team as if
to suggest that we are being ignored. It seems to be the belief of some that
the Apple accessibility team fixes accessibility bugs and problems with Voice
Over. I do not believe that this is the case. It is my belief that the Apple
accessibility team has, in fact, a very limited role at Apple. Frankly, with
the passing of the late great Steve Jobs, that role has perhaps demenished
greatly. I believe that the Apple accessibility team never has had actual
decision making capacity with respect to actual implementation of fixes for
Voice Over. They didn’t even have this power under Steve Jobs. Unless I am
very much mistaken, all the accessibility team has any power to do is to
forward our findings over to the development teams but nothing more. They
cannot even tell us whether or not our reports will be acted upon. Now, this
last is most likely a part of Apple’s non disclosure policy: however, I
suspect that even if this was not so, Apple’s accessibility team would not be
informed in any case. In short, it seems that the only function that this
accessibility team has and will ever have at Apple is not much more than a kind
of clearing house of feedback from us blind users. I cannot help wonder how
many Apple app developmental teams look at submissions from the accessibility
team and say to themselves, “Oh, no, not again.”. I suspect that this explains
why it is that our reports seem to go unheeded.
Sent from my Mac, the only computer with full accessibility for the blind
built-in!
Sincerely,
The Constantly Barefooted Ray, still a very happy Mac and Iphone 5 user!
--
Scott Berry
Email: sb356...@gmail.com
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