Grant Taylor wrote: >On 02/13/2009 07:29 PM, Jeff Grossman wrote: >> I received a uncaught bounce notification from one of my lists today. >> The bounce looks pretty normal, and figured it should have been >> caught by the bounce system. How do I report bounce formats that did >> not get caught by the bounce system? > >Though it would be nice for Mailman to recognize this bounce format and >automatically process it, I am questioning if this particular bounce >should be acted upon or not.
That question hinges on whether or not the bounce should be considered a permanent or a temporary failure. The bounce itself says "This is a permanent error." >Seeing as how this bounce was generated because the recipient was over >quota "User's Disk Quota Exceeded", I wonder what the appropriate thing >to do is. This is (IMHO) *very* likely to be a transient / temporary >error. I disagree. I think it is likely to be an abandoned account, but in any case, with default bounce processing settings, The user's delivery won't be disabled until a bounce like this is received on 5 separate days. >As such I'm not sure that I would want to act on this particular >error. However if a bunch of these errors happened, then I might want >to take action. > >So I'm not sure if this is where the number of bounces (before something >is done) comes in to play, or what. Just something to think about. Exactly. Also note that the message also said "Your message totalled 23 Kbytes. However a small (< 1Kb) message will be delivered should you wish to inform your recipient you tried to email." So probably when we disable the user's delivery after 5 days of bounces, the disabled notice we send to the user might be accepted, and with default settings, the user won't be unsubscribed until 3 weeks and two more notices later. Granted, this could be a user on an extended vacation (over a month), but in that case, ultimately unsubscribing the user is easy to reverse and is small penalty for the user's forgetting to disable list delivery. -- Mark Sapiro <m...@msapiro.net> The highway is for gamblers, San Francisco Bay Area, California better use your sense - B. Dylan ------------------------------------------------------ Mailman-Users mailing list Mailman-Users@python.org http://mail.python.org/mailman/listinfo/mailman-users Mailman FAQ: http://wiki.list.org/x/AgA3 Searchable Archives: http://www.mail-archive.com/mailman-users%40python.org/ Unsubscribe: http://mail.python.org/mailman/options/mailman-users/archive%40jab.org Security Policy: http://wiki.list.org/x/QIA9
