Carlos Palomino wrote: >It appears they are replying to all, as in the few header samples I've seen, >there are two instances of the group address (in the To and CC fields). > >I have the setting checked to filter out duplicates, but still receiving >complaints. >Not sure how to handle this, as it seems to be on the user's end.
It appears that the issue is you have your list setting reply_goes_to_list set to This list. Thus, posts received from the list are To: the list as sent by the original poster and have a Reply-To: the list added by Mailman. Then a recipient does a reply-all and the recipient's MUA generates a reply To: the list from the Reply-To: with Cc: the list from the original To:. Some MTAs will drop duplicate message recipients, but if none of the MTAs handling this message drop the duplicate, it will be delivered to the list twice, possibly archived twice (the archiver may drop a duplicate Message-ID:), appear twice in digests and be sent twice to message recipients. You can easily avoid this by setting reply_goes_to_list to Poster. This will solve the problem for the reply-all replies, but those who just reply will find their replies going to the poster rather than the list. This is really a user education problem, and can't be solved because no matter what you do, some users won't like it. -- Mark Sapiro <m...@msapiro.net> The highway is for gamblers, San Francisco Bay Area, California better use your sense - B. Dylan ------------------------------------------------------ Mailman-Users mailing list Mailman-Users@python.org http://mail.python.org/mailman/listinfo/mailman-users Mailman FAQ: http://wiki.list.org/x/AgA3 Security Policy: http://wiki.list.org/x/QIA9 Searchable Archives: http://www.mail-archive.com/mailman-users%40python.org/ Unsubscribe: http://mail.python.org/mailman/options/mailman-users/archive%40jab.org